CALL CENTRE AGENT – WFMC/CCA/13
Primary Responsibility:Provides customer service support to the organisation by obtaining, analysing and verifying the accuracy of information in a timely manner; Initiates and/or implements corrective action as needed in order to ensure that excellent standard of service
and a high level of customer satisfaction is maintained
Qualification and competence
OND/HND/B.Sc in any discipline
Must have at least 5 Credits pass including Mathematics and English Language in WAEC/NECO
Minimum of 1year Call Centre experience
Must be between 22 – 32 years old.
Ability to speak at least two Nigerian Languages in any of these combinations: Hausa & Igbo, Yoruba & Hausa, Yoruba & Igbo
Excellent spoken English with impressive interpersonal skills
Apply now