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Sheraton Abuja Hotel is one of the 5 luxury hotel brands in Nigeria managed by Starwood Hotels & Resorts Worldwide.

Starwood Hotels & Resorts Worldwide, Inc. is one of the leading hotel and leisure companies in the world with 1,200 properties in 100 countries and 171,000 employees at its owned and managed properties. Starwood is a fully integrated owner, operator and franchisor of hotels, resorts and residences with the following internationally renowned brands: St. Regis®, The Luxury Collection®, W®, Westin®, Le Méridien®, Sheraton®, Four Points® by Sheraton, Aloft®, and Element®. The Company boasts one of the industry’s leading loyalty programs, Starwood Preferred Guest(R) (SPG), allowing members to earn and redeem points for room stays, room upgrades and flights, with no blackout dates. Starwood also owns Starwood Vacation Ownership, Inc., a premier provider of world-class vacation experiences through villa-style resorts and privileged access to Starwood brands. For more information, please visit www.starwoodhotels.com.

 

Director of Human Resources

Sheraton Abuja Hotel – Nigeria

 

Job description

• To maintain an ‘open door’ policy in HR and be personally available to all employees for work / personal problems, grievances, benefit requests, queries and suggestions.
• To provide an advice service to both managers and employees on HR policy, legal requirements, staffing issues, and act as an arbitrator where necessary.
• Liaising with Managers to establish their recruitment requirements ensuring all recruitment is in line with budget and forecasted levels of business.  Follow up with Managers during all stages of the recruitment process, keeping them informed of progress and ensuring that HR is aware of all actions.
• Maintain a working recruitment policy ensuring all legal and Starwood regulations are met, including authorization of payroll actions and new hires.
• To ensure all employee files are kept up to date – and to ensure confidentiality of employee information is maintained at all time, in line with Data Protection legislation.
• To provide a source of information to Department Heads regarding disciplinary, grievance and employee counselling issues. Ensure all disciplinary procedures are carried out, taking role of arbitrator, note taker or advisor where appropriate.
• Manage the sick leave policy of the hotel in conjunction with Department Heads.  Responsible for logging of all sick leave and other absence and provide information to managers on levels of sick leave. Take a proactive role in cases of extended or repeated sickness absence.
• Ensure exit interviews conducted with all leavers, passing information to appropriate manager and provide analysis of exit interviews on a quarterly basis, to ensure proactive steps are taken to reduce employee turnover.
• Coach and counsel employees and managers.
• Advise the general manager and the executive committee of potential human resources opportunities.
• Perform assessment of executives.
• Initiate and maintain relationships with community leaders

Desired Skills and Experience

• Most tasks are performed independently or in a team environment with the employee acting as a team leader. There is minimal direct supervision.
• Must possess basic computational ability.  
• Ability to create, implement and monitor hotel and staff goals, strategies and policies.
• Ability to be resourceful, creative and maintain flexibility.
• Ability to train, motivate, evaluate, mentor and direct employees and managers to meet desired ends.
• Ability to maintain excellent relations with staff and maintain staff and guest confidentiality at all times.
• Ability to accept responsibility for actions of others.
• Ability to lead by example.
• Ability to participate in (and lead when necessary) all departmental and hotel-wide meetings.
• Must be proficient in local language and English. If English is the local language the individual must be proficient in one additional language
• Thorough knowledge of wage and salary, employment and benefits administration and payroll.
• Ability to be proactive and reactive to anticipated and sudden changes especially as they relate to the labor situation.
• Ability to focus and maintain attention to performance of tasks and to work and complete assignments on time despite frequent stressful, emergency, critical or unusual interruptions.