Program Manager, Google Access At Google Accra-Ghana

With the Access Strategy and Operations team, you’ll work to define an access project and oversee how it is implemented. You’ll help us bring the transformative power of cloud computing, fiber-based and other technologies to markets and communities around the globe. As part of this team you fully immerse yourself in data collection, draw insight from analysis, and then zoom out to develop and implement compelling, synthesized recommendations.

With the Google Access team, you’ll work on initiatives spanning across products, teams, cultures and regions, collaborating closely with cross-functional team members to refine and evolve our projects, as well as deploy fiber-based and other technologies to markets and communities around the globe. You like being precise in the details, on the ground and in-the-know as you drive and coordinate with large cross-functional teams that are executing highly-complex projects that bring internet access to people.

The Google Access team works to make Internet access more robust, accessible, and affordable for all. The group is focused on encouraging business models that can improve broadband access around the world. As a member of the team, you will be responsible for designing, implementing, and optimizing business processes that help us deliver service, mitigate risk and scale operations. You will also support in creating, managing and communicating out about complex team timelines to design, deploy and operate various aspects of our exceptionally ambitious access projects.

Responsibilities
Draw upon industry and technical experience/expertise to design, document and implement complex multi-functional processes. Drive cross-Product Area and cross-functional collaboration and solutions to bring order and structure where needed
Perform data-based analysis to identify opportunities to implement automation and process changes to reduce risk and drive efficiencies
Coordinate large, complex projects, including developing and coordinating realistic project time and cost estimates, plans and/or metrics.
Monitor, measure and communicate project progress, potential risks and delays, and team performance to the project team, executives and stakeholders. Exercise sound judgment regarding project risk and priority, and escalate appropriately
Facilitate project management across multiple time zones, cultures, products and organizations
Minimum qualifications
BA/BS degree in Business Administration, Economics or other quantitative field or equivalent practical experience.
Program management experience in the technology or other highly-technical industries (e.g. telecoms industry), either in corporate IT, professional services or product development.
Preferred qualifications
Experience managing large-scale and dynamic technical projects, with competing resources and priorities;
Excellent knowledge of product life cycle, tools, processes and operations planning. Experience working within or overseeing (or equivalent experience yielding understanding of how) a NOC in a telecoms company works.
Strong analytical skills and a demonstrable bias toward action. Ability to self-start and self-direct projects when necessary; Strong inter-personal skills; able to work with and influence a variety of types of people from varying backgrounds to achieve time-sensitive goals.
Excellent written and oral communication skills; meticulous attention to detail.
Existing familiarity with Google products, internal tools, capabilities, systems, resources and processes; Fluent in French.
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