The International Committee of the Red Cross (ICRC), Maiduguri Sub-delegation is looking for a suitable candidate to fill the vacancy below.
Restoring Family Links (RFL) Field Officer
Main Responsibilities:
On a daily basis, interviews beneficiaries, including minors, with RFL needs, and responds to their enquiries, including by documenting RFL cases, providing phone calls, collecting and delivering Red Cross Messages
Ensures appropriate follow-up of cases requiring active tracing in the field
Maintains regular contact with enquirers obtaining and providing updates when/if available
Organises field trips for all RFL-related activities
Participates in assessments in Maiduguri and Borno state, if situations allows, to identify potential RFL needs and/or RFL follow up
Maintains close coordination with the Nigerian Red Cross Society (NRCS) volunteers on RFL
Disseminates on ICRC and RFL activities with formal and informal levels of audience
Develops and maintains positive working relations with community leaders and contributes to the acceptance of the ICRC and RFL activities
Provides field trip reports and regular, punctual updates on the RFL caseload
Contributes to the filing of documents related to the RFL caseload
Required Qualifications:
University degree
2 years work experience in humanitarian work
Excellent command of written and spoken English, Hausa and Kanuri
Good computer skills: knowledge in Excel, Word, if possible PowerPoint.
Good knowledge of Nigerian geography
Personal Attributes:
Good analytical skills
Good English writing skills
Capacity to work within a team
Good inter-personal skills: ability to deal with people respectfully and showing empathy towards others, very good communication skills
Committed to work and able to work under supervision or independently as required
Able to work under pressure; flexible and open to extra working hours if necessary
Capacity to learn and to adapt to new work methods
Discretion and confidentiality, self-control
Aptitude for applying and ensuring compliance with ICRC directives and procedures
How to Apply:
Persons interested and qualified should send application letter, curriculum vitae and contact details of three referees to
Please clearly indicate “RFL Field Officer” as the subject of your application
(Applications intended for this role without this subject will not be treated)
The deadline for the submission of applications will be 05.02.2016, 16:30 h. Late application will not be considered
Only short-listed candidates will be contacted.
However, ICRC will not request for any monetary payments from applicants at any stage of the recruitment process.
The International Committee of the Red Cross (ICRC) is an impartial, neutral and independent organisation whose exclusively humanitarian mission is to protect the lives and dignity of victims of armed conflict and other situations of violence and to provide them with assistance.
For more information about the ICRC, please visit our website www.icrc.org