GBLCAREERS

Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. Our Catholic identity is at the heart of our mission and operations. We welcome as a part of our staff and as partners people of all faiths and secular traditions who share our values and our commitment to serving those in need.

Background:
Catholic Relief Services (CRS) is an international non-governmental organization supporting relief and development work in 93 countries around the world. CRS programs assist persons on the basis of need, regardless of creed, ethnicity or nationality. CRS works through local church and non-church partners to implement its programs. Therefore, strengthening and building the capacity of these partner organizations is fundamental to our approach in every country in which CRS operates.
CRS came to Nigeria in 1960 to provide humanitarian assistance in collaboration with the Catholic Church until it was requested to leave during the Biafran War. In 1999, CRS opened an office in Nigeria, and greatly expanded HIV/AIDS programming through the President’s Emergency Plan for AIDS Relief (PEPFAR) in 2004. Programmatic areas in Nigeria have since expanded to include all 3 Strategic Program Areas (SPAs) health, agriculture and emergency response & recovery as well as cross cutting efforts in capacity building and governance. CRS in Nigeria is currently implementing two large USAID-funded programs, Feed the Future Nigeria Livelihoods Project & SMILE, focusing on agriculture-livelihoods and orphans and vulnerable children respectively, and has recently been appointed Principal Recipient (PR) for Malaria by the Global Fund and will be responsible for the distribution of millions of Long Lasting Insecticidal Nets (LLIN) this year. CRS has a growing Emergency Response & Recovery portfolio supporting thousands of vulnerable households in the northeast where the economic system has been severely disrupted as a result of Armed Opposition Group (AOG) activity. CRS, through both private and public donor funding, implements directly and supports partners in the implementation of emergency programs in the sectors of food security, non-food, livelihoods, shelter and WASH. An important programs and logistics base has been established in Maiduguri, Borno State, to support the agency’s northeast operations.

CRS has identified Nigeria as a “Top 10” country for business development based on the many opportunities and the great need with over 100 million people surviving on less than $1.25 per day. The country program has grown over the past few years with potential to grow further. CRS seeks a Supply Chain Manager to provide management, guidance and support in the management and administration of the country program’s supply chain.

Job Summary:
Reporting to the Head of Operations (for Facilities, Travel and Supply Chain), the Supply Chain Manager leads the supply chain management process and activities required to meet the needs of the country program (and 16 sub offices) including in the current emergency response and recovery process in Northeast Nigeria, and the malaria program. Additionally, s/he will work to increase capacity to proactively manage various agency and donor policies and standards related to supply chain management and will oversee the three SCM units of Fleet and Logistics, Procurement and Warehousing.
Specific Responsibilities: • Oversee the quality, timely procurement of food and non-food commodities, materials, supplies, services and equipment, and other office support.
• Oversee the logistics of relief and recovery commodities, including reception, warehousing and preparation for distribution(s).
• Prepare operational documents and reports for senior management (e.g., pipeline analyses, daily and weekly warehouse status reports, Commodity Status Reports, Loss Reports, etc.).
• Ensure that the management of commodities at CRS and partner warehouses and distribution sites falls within the guidelines set by the agency and donor organizations.
• Oversee fleet management and the management of rental vehicles to ensure efficient, quality transport services.
• Collaborate with all departments within CRS to ensure that programming and operations units receive the procurement and logistical support they need to achieve their objectives.
• Meet with the programming teams to fully understand the short- and long-term supply and material/services needs for projects.
• Prepare CRS/Nigeria for the implementation, roll-out and use of the SMI (Systems Modernization Initiative’s); specifically, for the SCM component of the solution.
• Supervise the Fleet and Logistics Manager, Procurement Manager and Warehouse Manager and their teams.
• Hire, train and mentor national SCM staff.

Procurement:
• Manage procurement team to ensure that suppliers of goods and services are selected in terms of least cost, quality and on time delivery.
• Efficiently and effectively manage and coordinate all aspects of procurement for the country program to ensure that all programs and operations have the goods and services needed, when they need them, to best assist those we serve while managing risks and maintaining/strengthening related internal controls.
• Consult with the DCR/Health, DCR/Agriculture and Emergency Director and Head of Operations (HoOPs) to identify the main types of goods and services that will be needed in near term based on the current portfolio of programs and operations, and use this to conduct regular market assessments of best sources and prices.
• Ensure vendor database, including due diligence procedures for all vendors, is complete and up-to-date.
• Ensure that items and services are being delivered in a timely way, and facilitates communications with other units (programming and operations) in the case of delays or other obstacles.
• Keep abreast of any changes in governmental taxes (sales, VAT), duty fees, levies and importation procedures.
• Conduct regular market analysis and keep up to date a goods/services inventory/log, which is consulted and used by business development and program colleagues to develop new initiatives.

• Oversee adherence to CRS’ and donor procurement regulations.

Fleet Management: • Supervise the logistics team to effectively manage the fleet of CRS-owned and/or rental vehicles to ensure passenger and commodity safety and high-quality service.
• Oversee the accurate use of the CRS Vehicle Management System and work with fleet and logistics team to ensure proper coding and approval of vehicle travel.
• Oversee the accurate use of the V-Tron Fleet Telematics Solution and optimize its usage in the areas of vehicle tracking and tracing, driver behavior and electronic vehicle administration.
• Continually seek ways to improve the logistics and fleet services provided to CRS staff in the Northeast and in other CRS offices across the country (includes fleet/trip planning, preventative maintenance and repairs, etc.).
• Make recommendations to the Head of Operations for how to improve quality and cost-efficiency of vehicle administration.
• Ensure all CRS vehicle policies and procedures (i.e. Fleet Management Toolkit) are followed.
• Ensure proper management of vehicles and contracts related to vehicle management.
• Ensure training and robust orientation of all drivers.
• Ensure the safety & security of CRS staff / assets when traveling in CRS vehicles.

Warehouse Management: • Ensure the efficiency, accountability and transparency of the warehousing and commodity delivery operation of CRS projects in Nigeria, in accordance with CRS and donor regulations, policies and procedures.
• By supervising the Warehouse Manager, ensure competent management oversight of warehousing staff, including effective planning and monitoring, delegation and follow-up of assigned tasks, and excellence in reporting.
• Oversee the cross-border activities for the importation of food and non-food commodities and other relief materials, including inland shipping and storage.
• Assist partners, as required, with the setup and operation of warehouses.
• Ensure proper storage and handling of commodities in the warehouse according to generally accepted commodity accounting principles, as well as CRS and donor policies and procedures.
• Develop and ensure the use of effective and efficient commodity management and tracking systems as required. Review systems regularly and revise, as necessary.
• Setup a viable and rational document filing system. Provide for the security of commodity management documents and files.
• Encourage and positively reinforce open communication between the supply chain team and other units, including coordinate with programming staff on dispatch plans. Deliver in an efficient and timely manner the correct quantities of relief supplies to the correct locations.
• Assist with preparation of year-end reports for submission to the CP, regional office, CRS/HQ and donors.
• Provide information on gifts-in-kind received to the Finance team.
• Ensure proper management of contracts related to warehouse management.
• Regularly monitor warehouse operations and work with Warehouse Manager to identify and implement improvements.

Supervision:
• Directly supervise the Fleet and Logistics Manager, Procurement Manager and Warehouse Manager.
• Cultivate a sense of team and promote professionalism among all supply chain staff to achieve the overall objectives of the CRS program in Nigeria.
• Identify and meet the training needs of supply chain staff and ensure robust orientation and onboarding for all new supply chain staff.

Agency-wide Competencies (for all CRS Staff): These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

• Serves with Integrity
• Models Stewardship
• Cultivates Constructive Relationships
• Promotes Learning

Qualifications:
• Master’s degree in business administration, logistics, accounting, management or related field
• At least 4 years’ experience in supply chain management
• Proven experience in planning, organization, staff management and staff development
• Solid understanding of procurement principles
• Excellent knowledge and understanding of generally accepted commodity accounting principles
• Computer proficiency in Microsoft Office Excel, Microsoft Word
• Proven experience in capacity building for partners and key players
• Proven strong analytical and problem-solving skills
• Proficiency in English
• Possesses an attitude of service and support
• Ability to embrace the challenge of working under pressure, can work independently and be results-oriented
• Proven leadership skills. Demonstrated ability to prioritize, manage multiple tasks, delegate responsibilities and ensure follow-up, and motivate staff
• Strong communication capability to build good inter-personal relationship with partners and other staff
• Willing to travel

Key Working Relationships:
Internal: Country Representative, Deputy Country Representative Country Representatives (for Operations, Health, Agricultural Livelihoods), Emergency Director, Heads of Operations, program and operations managers, Dep. Regional Director for Management Quality and Program Quality and regional operations colleagues.
External: Vendors, customs, partners, government.

Required Travel: 25%, regular travel from Abuja to the sub-offices including travel to the northeast for coordination meetings and oversight.

Work Environment: Normal work and living conditions.

Disclaimer Clause: This job description is not an exhaustive list of the skills, effort, duties, and responsibilities associated with the position

CRS’ talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

EOE