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Citigroup Inc. has the world’s largest financial services network, spanning 140 countries with approximately 16,000 offices worldwide. The company employs approximately 260,000 staff around the world, and holds over 200 million customer accounts in more than 140 countries. Citi Bank Nigeria recruits Sales Head



Job Purpose:
The creation of new markets in the West Africa region, this will require; the creation of a team, mainly RM’s, defining how clients will be sourced and booked , building processes and procedures that conform to the Citi standards, working with in country management (in certain cases a matrix reporting  line to the in country CCO will/may be required).
This will enable the delivery of the financial plan and achievement of the business objectives by ensuring generation of revenue streams from managed team(s) through cross selling of wealth management and investment products to the portfolio of clients acquired.
Job Background/context:
Citi International Personal Bank is the preferred centre in EMEA for the provision of International Expatriate Banking and International Wealth Management for clients who wish to hold a proportion of their wealth outside the country they reside in.
This role requires the creation of a sales team in the relevant countries to allow this team to service the needs of high end Mass Affluent and HNWI clients, reporting to the Regional  Director who is a member of the Leadership Team for the Citi IPB Business.
Close co-ordination is required with other internal departments to ensure delivery of plan including: Legal, Compliance & Control, O&T, Relationship Service (CD&A and Support & Service), Investment Sales Quality & Control, Finance, Product, Marketing, Risk Management, and BISO. In addition, close working relationships must be developed with local Citi operations in markets responsible for.
The business of Offshore Investments & Banking is heavily regulated, for good reason, and all activities to attain objectives must be carried out in accordance with both internal and external regulations and controls.
Key Responsibilities:
The creation of new markets in the West Africa region
Oversight and Management of activities within the established legal & compliance rules of engagement
Defining how clients will be acquired and booked – and to achieve the plan for this region.
Building processes and procedures that conform to the Citi standards and local regulations in conjunction with the relevant IPB/Citi  internal department,
Working with in country management (in certain cases a matrix reporting line to the in country CCO will/may be required).
Lead/creating a team of Senior Relationship Managers and Relationship Managers, and setting the vision, providing motivation and empowering them to reach organisational goals via:
providing coaching and development under a robust supervisory structure that ensures all business is carried out in a compliant manner and that staff are trained in the core capabilities of – sales process, compliance and product & market knowledge
management of the staff resources to maximise investment product sales, deepen client relationships and AUM growth, prevent attrition, encourage Member get Member referrals, maintain optimum client contact frequency
Responsible to ensure all staff are providing IPB services in a compliant manner
Take responsibility to build relationships with key clients and influencers inside and outside the Citi IPB business that can enhance the future opportunities of the business and generate incremental revenue streams for the Senior Relationship Managers and Relationship Managers who work for them
Increase the client base through; networks, hiring RM’s with existing books, client referrals (MGM), events, overseeing calling programmes, etc…
Ensure achievement of the elements of the financial plan within their direct control for the country / region covered as well as influencing and agreeing to the goals set in terms of client AUM growth, cross sales of investment products (volume and value), retention of funds and clients.
Maintenance of a robust control environment within which staff carry out their duties, ensuring effective monitoring of activities that will satisfy internal control standards and ensure compliance with all external regulatory requirements in all aspects of work.
As required, deputise for the Regional Director in meetings / liaison with local markets to drive client acquisition of the correct type needed by the organisation (i.e. with sufficient wealth and attitude to take advantage of our products and services) and in a compliant manner.
Development Value:
In this role an experienced financial services sales person will develop their leadership skills and, depending on their experience related to Offshore and International Wealth Management, increase their knowledge of both the products and the sales processes involved in cross-border financial services sales.
There is the opportunity to create and manage the equivalent of a small business, where the successful candidate:
identifies their clients, builds bridges with their suppliers (the local Citibank and Marketing for campaigns); influences product design and pricing; resources the maintenance of their key relationships to generate incremental revenue opportunities and protects their existing assets; retains their most valuable resources (staff) by leading them through their own career development and ultimately generates a profit in which they share.
Future roles hereafter could be Regional Director, or other market head roles
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Qualifications/Experience:
Minimum of Masters degree in the social sciences or finance related disciplines. A professional qualification(eg ACIB, ACA, ACCA, etc)will be an added advantage
A minimum of 12 years post qualification experience in similar roles ion the finance industry, of which 5 years have been in management positions
Must be between 35-48 years

Personality Traits/Functional Skills:
Strong work ethics,leadership and organizational skills
Warm personality, with excellent people and networking skills
Expert knowledge of industry operating environment in both Upstream and Downstream Sectors of the Oil and Gas industry
Excellent written, oral and presentation skills
Excellent financial analysis and credit management skills
Wide knowledge base and understanding of current local and international market trends

Job Role Summary:
Directly responsible for providing leadership and supervision for our Oil and Gas business teams locations in Nigeria
Develop and execute a focused business and marketing strategy to expand the Bank’s Oil and Gas business portfolio in line with the bank’s credit policies and procedures
Overseas the provision of prime credit and financial advisory services/products tailored to the needs of the bank’s clientele in the Oil and Gas industry
Expand and deepen the revenue profile of our Oil and Gas portfolio through the cultivation of profitable relationships and the achievement of set budgetary income ratios
Remuneration:
Very Competitive

Method of Application:
Interested applicants/candidates should forward their applications and curriculum vitae within two weeks of this publication to:
The Advertiser
Advert BOX No. 1097
Guardian Newspapers Limited
P.M.B 1217, Oshodi
RUTAM HOUSE
Isolo-Oshodi Expressway, Lagos
NOTE: Only shortlisted candidates will be contacted

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Standard Chartered Bank one of the leading bank in Africa  is currently recruiting for the position of   Teller Service Manager in Nigeria

Teller Service Manager

Job Description
Ensure delivery of world-class service to all customers.

Ensure SCB standards are maintained and turnaround times strictly adhered to.

Improve the Bank’s image to the public.

Ensure to maintain Standards and improve levels of efficiency

Key Roles & Responsibilities
> Supervision of the processing of all daily cash site transactions for deposits into current and fixed deposit accounts (Involving cash and cheques) and handling associated customer interactions/inquiries/complaints to a specified standard of quality.
> Ensure that Cash is moved to the Central Cash regularly in order to keep vault balance at minimal level.
> Cash site transactions are posted next working day latest.
> Ensure the Teller’s cash have been balanced daily, tellers registers updated, checked against screen balances and traced / agreed with the General Ledger the following morning.
> Ensure that the Vault Cash (local), has been balanced daily and traced / agreed with the General Ledger the following morning.
> Bank Cheque books are examined and blank forms remaining verified each day.
> Transactions held over are recorded and traced the following day
> Cash custodians must check tellers boxes and cash areas when locking tellers away each day to ensure that no cash is left out
> Entries relating to drafts issued are traced to the General ledger from the draft Counterfoil each day.
> Bank drafts (all currencies) must be examined and forms remaining verified each day.
> Late Teller transactions are recorded and posting traced the next day
> Suspense accounts are reconciled and outstanding items fully explained each day
> Payments must be made in accordance with customer mandates, and call back made for amounts exceeding N200, 000.
> ATM custodian
> Ensure you remain alert to the risk of Money Laundering and assist in the bank¿s efforts in combating it by adhering to the principles in relation to: Identifying your customer, knowing your customer, reporting suspicions, safeguarding records, and not disclosing suspicions to customers. Ensure your staff are trained in combating Money Laundering.
> Vault key custodian
> General reconciliation and control activities which may typically include:
> Processing of Customs Duty payment
> Statistics
> Reconciliation
> Central control of branch Cash
> Supervision of posting of clearing cheques
> Reconciliation of operating accounts for daily control as well as surprise audit
proofing.
> General filling Gathering/preparation of statistics for service quality and productivity indicators.
> Conducting investigators initiated by customer inquiry.
> Cross selling of Banks products.

Qualifications & Skills
> Thorough Knowledge of  SCB products, operational procedures
> SCB’s procedures/ Related Policies
> Banking practices /Regulations
> Good Customer relations/ Customer Focus
> Goal Oriented
> Good Interpersonal skills
> Good Communication skills
> Good Knowledge of the operations of other department
> Good knowledge of the Bank’s products
>  Bsc – Minimum 2nd Class Lower
> MBA will be an added advantage

In compliance with the National Youth Service Corps (NYSC) Act of 2004, all applicants should ensure that they have completed the mandatory NYSC programme. A discharge certificate will be required as evidence of completion of the programme. Where an exemption has been granted, a certificate of exemption will also be required.

How to Apply

To apply visit the link below, and enter as keyword 238690.

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