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	<title>Comments on: Hot Jobs at Telkom(23 Positions)</title>
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	<link>http://gblcareers.com/2011/09/hot-jobs-at-telkom23-positions.html</link>
	<description>Global Careers and Job Vacancies</description>
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		<title>By: Joshua Imasuen</title>
		<link>http://gblcareers.com/2011/09/hot-jobs-at-telkom23-positions.html#comment-20606</link>
		<dc:creator>Joshua Imasuen</dc:creator>
		<pubDate>Mon, 03 Oct 2011 12:14:32 +0000</pubDate>
		<guid isPermaLink="false">http://gblcareers.com/?p=8130#comment-20606</guid>
		<description>I humbly express my interest in working with your noble and enviable organization. I am confident your company team values and objectives would compliment my own strength and enthusiasms. My education background from a top University in Department of Political science (B.sc Hons) Lagos state University,LASU. Having graduated with second class lower, good communication skills in Enlish , Hausa, Yoruba and understands Igbo/ Bini.
Kindly review my resume and consider my application. I would appreciate the opportunity to join your winning team. I look forward to contributing to your organization development.
Yours faithfully,
Imasuen Joshua U.</description>
		<content:encoded><![CDATA[<p>I humbly express my interest in working with your noble and enviable organization. I am confident your company team values and objectives would compliment my own strength and enthusiasms. My education background from a top University in Department of Political science (B.sc Hons) Lagos state University,LASU. Having graduated with second class lower, good communication skills in Enlish , Hausa, Yoruba and understands Igbo/ Bini.<br />
Kindly review my resume and consider my application. I would appreciate the opportunity to join your winning team. I look forward to contributing to your organization development.<br />
Yours faithfully,<br />
Imasuen Joshua U.</p>
]]></content:encoded>
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	<item>
		<title>By: Joshua Imasuen</title>
		<link>http://gblcareers.com/2011/09/hot-jobs-at-telkom23-positions.html#comment-20605</link>
		<dc:creator>Joshua Imasuen</dc:creator>
		<pubDate>Mon, 03 Oct 2011 12:11:54 +0000</pubDate>
		<guid isPermaLink="false">http://gblcareers.com/?p=8130#comment-20605</guid>
		<description>I humbly express my interest in working with your noble and enviable organization. I am confident your company team values and objectives would compliment my own strength and enthusiasms. My education background from a top University in Department of Political science (B.sc Hons) Lagos state University,LASU. Having graduated with second class lower, good communication skills in Enlish , Hausa, Yoruba and understands Igbo/ Bini.
Kindly review my resume and consider my application. I would appreciate the opportunity to join your winning team. I look forward to contributing to your organization development.
Yours faithfully,
Imasuen Joshua U.

3, Ayodele Street. Ijesha-Surulere,   	       Phone: 0803 453 9278, 0809 678 1088
 Lagos State.		                               E-mail: joshquin20@yahoo.com

IMASUEN UYI JOSHUA

Objective:	To strive for excellence and precision at all times, in all positions and      circumstances, attaining self-development, professional distinction and proficiency.
CAREER GOAL

To add value and ensure all round growth through exhibition of sound creativity and mental resourcefulness in an Organization that offers career development.

Personal Data:
	
Date of Birth:		22nd October, 1980

Place of Birth:		Jos, Plateau State

Sex:		Male

State of origin:		Benin City, Edo State

Nationality:		Nigerian

Summary of Qualification:

1996-2001	Lagos State University, Ojo Lagos State.
B.Sc. Political Science (Second class lower).

1989-1995		Gbaja Boys’ high School, Surulere. Lagos
			West Africa Examination Council (WAEC)
2001-2002                  Computer Proficiency:
                                   Excel, Ms-Word, Page-maker, Coral draw, Data Processing.

Training Attended:

May 2004		Induction course on mutual funds, Shares and Marketing/Sales.
By Fate Foundation(Learners &amp; Trainers) .For Asset &amp; Resource Management  Company Ltd (A.R.M, formerly investment subsidiary of GT Bank Plc),Water House Ijora-cause way. Ijora . Lagos
June 2001	Marketing/Salesmanship. Nigerian-French Insurance Company (Now AIICO Insurance).
March 2009	Customer Service &amp; Sales. By U-Connect. For Royal Suites Ltd.
April 2010	Call Centre agent’s expected roles in Handling Inbound and Outbound customer calls and Telephone Etiquettes. By Customer Contact Solutions (Nig.) Limited. For
                                    Nigerian Communication Commission.
Working Experience

April 2010- Till date               Customer Contact Solutions (Nig.) Limited.
(Nigerian Communication Commission)
		Designation: Call center agent/Customer service Rep
•	Receiving inbound calls/ consumer complaints with their service provider (MTN, Zain, glo etc)
•	Provide customer with service information’s, identify, research and resolve issues
•	Follow up on customer’s inquiries not immediately resolved , complete call logs and reports.
•	Receiving English, Pidgin and Hausa calls.
•	Conduct simulations for prospective agents
•	Writing reports of consumer complaints.
•	Rendering advice and enlightening consumers on how NCC could assist to resolve their issues.

March-November 2009	Royal Suites Ltd
		Designation: Customer Service / Sales
		Job Description:
•	Plan strategies to improve customer needs and satisfaction.
•	Creating distribution channels to enhance sales.
•	Giving detailed information’s on products and services to customers/clients.
•	Maintaining an up to date relationship with both existing and potential clients.

May 2007- August 2009           Crown Natures Nigeria Limited
                                                  Designation: Marketing/Operations
                                                  Job Description
•	Marketing of imported &amp; Customized face caps
•	Creating distribution channels to enhance sales
•	Add innovative ideas to improve customer needs on Promotional/Corporate gift items

May2004-March 2006  	Asset &amp; Resource Management Co. Ltd
                                                    Designation: Account Executive (Discovery Funds)
                                                    Job Description
•	Managing clients’ data and follow up on potential clients.
•	Maintain and establishing relationship with existing /new clients. 
•	Making presentations to individual &amp; groups on Life Insurance policies.
•	Process enquiries and request on Discovery fund.
•	Plan strategies to improve sales and meet customer satisfaction.

June 2001-May 2002		Nigerian Telecommunications (NITEL) Ebonyi State. NYSC.
				Designation: Customer Service
				Job Description
•	Attending to customer complaints and enquiries on call-cards.
•	Keeping data and records of pending issues and of customer complains.
•	Group research on customer relations / improvement and satisfaction.


SKILLS:
•	I am highly analytical with good planning and Organization skills.
•	Fluent in English and the ability to communicate in Yoruba, Hausa and Igbo Languages.
•	Ability to adapt easily to changes and learn fast with less supervision.
•	Excellent personal and time management.


HOBBIES

Reading, Traveling, Striving for knowledge and meeting people.


REFEREES:

Rev. Gbolahon Olutayo	   		      
Goldlink Insurance Co. Ltd
Western house, Lagos	   
01-8153328			   		      

Mrs. J L Kadiri
Fin Bank Plc
Lagos.
08062231815

Mr. Bassey Obot
PHCN H/Q, Apapa
01-5872267</description>
		<content:encoded><![CDATA[<p>I humbly express my interest in working with your noble and enviable organization. I am confident your company team values and objectives would compliment my own strength and enthusiasms. My education background from a top University in Department of Political science (B.sc Hons) Lagos state University,LASU. Having graduated with second class lower, good communication skills in Enlish , Hausa, Yoruba and understands Igbo/ Bini.<br />
Kindly review my resume and consider my application. I would appreciate the opportunity to join your winning team. I look forward to contributing to your organization development.<br />
Yours faithfully,<br />
Imasuen Joshua U.</p>
<p>3, Ayodele Street. Ijesha-Surulere,   	       Phone: 0803 453 9278, 0809 678 1088<br />
 Lagos State.		                               E-mail: <a href="mailto:joshquin20@yahoo.com">joshquin20@yahoo.com</a></p>
<p>IMASUEN UYI JOSHUA</p>
<p>Objective:	To strive for excellence and precision at all times, in all positions and      circumstances, attaining self-development, professional distinction and proficiency.<br />
CAREER GOAL</p>
<p>To add value and ensure all round growth through exhibition of sound creativity and mental resourcefulness in an Organization that offers career development.</p>
<p>Personal Data:</p>
<p>Date of Birth:		22nd October, 1980</p>
<p>Place of Birth:		Jos, Plateau State</p>
<p>Sex:		Male</p>
<p>State of origin:		Benin City, Edo State</p>
<p>Nationality:		Nigerian</p>
<p>Summary of Qualification:</p>
<p>1996-2001	Lagos State University, Ojo Lagos State.<br />
B.Sc. Political Science (Second class lower).</p>
<p>1989-1995		Gbaja Boys’ high School, Surulere. Lagos<br />
			West Africa Examination Council (WAEC)<br />
2001-2002                  Computer Proficiency:<br />
                                   Excel, Ms-Word, Page-maker, Coral draw, Data Processing.</p>
<p>Training Attended:</p>
<p>May 2004		Induction course on mutual funds, Shares and Marketing/Sales.<br />
By Fate Foundation(Learners &amp; Trainers) .For Asset &amp; Resource Management  Company Ltd (A.R.M, formerly investment subsidiary of GT Bank Plc),Water House Ijora-cause way. Ijora . Lagos<br />
June 2001	Marketing/Salesmanship. Nigerian-French Insurance Company (Now AIICO Insurance).<br />
March 2009	Customer Service &amp; Sales. By U-Connect. For Royal Suites Ltd.<br />
April 2010	Call Centre agent’s expected roles in Handling Inbound and Outbound customer calls and Telephone Etiquettes. By Customer Contact Solutions (Nig.) Limited. For<br />
                                    Nigerian Communication Commission.<br />
Working Experience</p>
<p>April 2010- Till date               Customer Contact Solutions (Nig.) Limited.<br />
(Nigerian Communication Commission)<br />
		Designation: Call center agent/Customer service Rep<br />
•	Receiving inbound calls/ consumer complaints with their service provider (MTN, Zain, glo etc)<br />
•	Provide customer with service information’s, identify, research and resolve issues<br />
•	Follow up on customer’s inquiries not immediately resolved , complete call logs and reports.<br />
•	Receiving English, Pidgin and Hausa calls.<br />
•	Conduct simulations for prospective agents<br />
•	Writing reports of consumer complaints.<br />
•	Rendering advice and enlightening consumers on how NCC could assist to resolve their issues.</p>
<p>March-November 2009	Royal Suites Ltd<br />
		Designation: Customer Service / Sales<br />
		Job Description:<br />
•	Plan strategies to improve customer needs and satisfaction.<br />
•	Creating distribution channels to enhance sales.<br />
•	Giving detailed information’s on products and services to customers/clients.<br />
•	Maintaining an up to date relationship with both existing and potential clients.</p>
<p>May 2007- August 2009           Crown Natures Nigeria Limited<br />
                                                  Designation: Marketing/Operations<br />
                                                  Job Description<br />
•	Marketing of imported &amp; Customized face caps<br />
•	Creating distribution channels to enhance sales<br />
•	Add innovative ideas to improve customer needs on Promotional/Corporate gift items</p>
<p>May2004-March 2006  	Asset &amp; Resource Management Co. Ltd<br />
                                                    Designation: Account Executive (Discovery Funds)<br />
                                                    Job Description<br />
•	Managing clients’ data and follow up on potential clients.<br />
•	Maintain and establishing relationship with existing /new clients.<br />
•	Making presentations to individual &amp; groups on Life Insurance policies.<br />
•	Process enquiries and request on Discovery fund.<br />
•	Plan strategies to improve sales and meet customer satisfaction.</p>
<p>June 2001-May 2002		Nigerian Telecommunications (NITEL) Ebonyi State. NYSC.<br />
				Designation: Customer Service<br />
				Job Description<br />
•	Attending to customer complaints and enquiries on call-cards.<br />
•	Keeping data and records of pending issues and of customer complains.<br />
•	Group research on customer relations / improvement and satisfaction.</p>
<p>SKILLS:<br />
•	I am highly analytical with good planning and Organization skills.<br />
•	Fluent in English and the ability to communicate in Yoruba, Hausa and Igbo Languages.<br />
•	Ability to adapt easily to changes and learn fast with less supervision.<br />
•	Excellent personal and time management.</p>
<p>HOBBIES</p>
<p>Reading, Traveling, Striving for knowledge and meeting people.</p>
<p>REFEREES:</p>
<p>Rev. Gbolahon Olutayo<br />
Goldlink Insurance Co. Ltd<br />
Western house, Lagos<br />
01-8153328			   		      </p>
<p>Mrs. J L Kadiri<br />
Fin Bank Plc<br />
Lagos.<br />
08062231815</p>
<p>Mr. Bassey Obot<br />
PHCN H/Q, Apapa<br />
01-5872267</p>
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