GVAPartners : Enterprise Systems Monitoring
Posted on July 11th, 2012 in Other Jobs, telecom jobs
Our client in the Telecommunication Industry need qualified candidates to feel the above position.
ROLES AND RESPONSIBILITY
- Monitoring – Systems (OS and hardware), databases, application and user experience
- Service/Event Management
- Workload Automation
- Data Centre Automation
- Capacity and performance management and optimization
- Intelligent notification
- Call ticketing for the generated events
- Discovery and dependency mapping – Configuration Management System
- Availability Management
EDUCATIONAL AND SKILLS
- First degree in any discipline preferably computer science or any related science course.
- OS (either Unix or Windows) certification or at least 3 years’ experience
- BMC product certification or training
- Knowledge of other non BMC ESM tools
- ITIL v3 Foundation certification
- Good database administration knowledge
- Moderate experience in scripting
- At least 3 years’ experience in IT
- At least 2 years’ experience in the tool being supported
- Knowledge of IT Infrastructure
- Excellent troubleshooting skills
- Excellent team work skills
- Excellent interpersonal skills
- Excellent customer service skills
- Excellent technical and business report writing skills
- Good problem solving and analytical abilities
- Excellent verbal and written communication skills
- Basic Project Management skills
- Technical Lead Requirements
- At least 5 years’ experience ESM and at least Admin level on 3 of the deployed tools – Trained
- Workload Automation Requirements
- BMC product training and certification on Workload Automation tools
Qualified candidates should send their resumes in an MsWord format to: . PLEASE, ENSURE YOU STATE THE POSITION YOU ARE APPLYING FOR AS THE SUBJECT OF YOUR MAIL.
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Tags: ICT COMPANY JOBS, telecom jobs