Account Service Manager at ForexTime
Department: SALES
Position: ACCOUNT SERVICE MANAGER
REQUIREMENTS
Technical Knowledge & Qualifications:
• Minimum university education or higher.
• Preferably 1-2 years work experience in a sales environment, preferably in the financial sector
• Excellent Communication skills (over the phone, one on one and in writing)
• Excellent numerical/mathematical abilities
• Excellent oral and presentational skills
• Excellent networking skills
• Very good organizational and administration skills
• Ability to multi task
• Ability to work, interact and communicate with other team members and other departments
• Basic knowledge of technical and fundamental analysis
RESPONSIBILITIES & DUTIES
The ideal candidate will join a dynamic and fast paced working environment. The candidate should be a
motivated sales individual, goal oriented, self-driven and a team player who works well under pressure. The
successful candidate’s aim will be to create and maintain a portfolio of client accounts and to provide excellent
customer service for the lifetime of the client. Responsibilities will include:
• Handling new client leads on a daily basis
• Maintaining contact with clients to ensure high levels of customer satisfaction
• Following up on contacts for future business prospects
• Building and maintaining a client portfolio
• Assisting customers who wish to open or are managing a trading account
• Actively following up on queries and providing feedback to customers in a timely manner
• Effectively handling the existing client base (and complaints)
• Following contact with partners, updating CRM with accurate information
• Knowledge of the company’s products and services
• Informing clients of any new products and promotions that the company is offering
• Meeting company core values on a daily basis inside and outside the office
• Ability to reach monthly targets
SALARY: Range between 150k-180k
Please send your CV and cover letter to our HR Department [email protected].
Email title: ASM
Application Deadline: 30th June,2014
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