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IBM is a global technology and innovation company headquartered in Armonk, NY. It is the largest technology and consulting employer in the world, with more than 400,000 employees serving clients in 170 countries. IBM offers a wide range of technology and consulting services; a broad portfolio of middleware for collaboration, predictive analytics, software development and systems management; and the world’s most advanced servers and supercomputers. Utilizing its business consulting, technology and R&D expertise, IBM helps clients become “smarter” as the planet becomes more digitally interconnected.

Benefits Subject Matter Expert 

Job ID: S_D-0749744

Job area: Human Resources (non consulting)

Job role skillset: Design & Development

Job description

• Responsible for end-to-end delivery of key benefit programs such as medical, life insurance; as well as other country specific benefits offerings in the country.
• Programmes include, cars, medical plans, pensions, insurance, leave, death & disability programmes, setting up new benefit programs, review of current practices, C&B reporting activities.
• Implementing new Benefits in line with local country law changes
• Ensure benefits quarterly business controls rating remains with a Satisfactory rating
• Ensure all action items related to Business Controls are implemented in timely manner
• Managing implementation of a particular geographical area Medical plan successfully and all legal requirements are met
• Assesses workload required for a given exercise and questions/validates relationship between cost (time, resources) and benefit (value-add) and focuses on workload elimination.
• Manages benefits enrolment, provides advice and guidance on pensions, health benefits and ancillary. Responsible for contract management, including problem resolution with external vendors.
• Supports C&B design team in development of new policy; provides data and data analysis presented in a clear and comprehensive manner.
• Acts as a Project Manager in term of coordinating the implementation of all new programs or revised programs in his/hers area of responsibility – PM responsibility includes: drafting implementation timelines, planning communication activities and leading employee sessions (where required), involving other HR functions as required, ensuring successful implementation and client satisfaction.
• Manage and implement all required vendor oversight responsibilities. Ensure all required education regarding data privacy and vendor oversight responsibilities is completed.
• Ensure All policies and all documentation are updated annually and altered with any policy changes.
• Handles/channels exceptions as needed, and reviews together with/ obtain approvals from the C&B design.
• Keeps abreast of any legislative changes impacting Benefit programs. Highlights employee/labor relations concerns to Benefit BST manager and C&B design team as needed.
• Collaborates with other parts of HR (workforce management, business development, recruitment, LR/ER, HR partners), and other staff functions (finance & planning, accounting, treasury, legal, communications).
• Takes ownership and co-ordinates with others for one common HR position before responding to employee or manager queries.
• Co-ordinates and executes programme related communications; educates executives and managers, as well as HR partners and HR Service Centre on C&B policy, including approval processes.
• Keeps process documentation (QMX, w3, teamrooms, etc.) up to date, performs controls and testing per separation of duties matrix and reports findings as required.
• Is a highly skilled user of HR systems and understanding of IT infrastructure, is able to run standard reports and create adhoc queries as required to satisfy client demands.
• Incumbent requires strong knowledge of MS Excel , MS PowerPoint and previous HRIS experience/ exposure which will help in understanding IBM internal systems – SAP, CHRIS, Hyperion/Cognos, Compensation Planner.
• Participate as member of Pension Board as applicable.
• Work with HR Services and HR Delivery team to ensure all their work is managed in timely fashion and meets our requirements.
• Perform all the required reconciliation (invoice and eligibility) as per the contract frequency to ensure a) everyone needs to be covered for a specific benefit is covered and b) invoice count and amount is accurate before processing any payments

Required

• Bachelor’s Degree
• English: Fluent

 IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.