Reporting Line: PMO / Project Management Lead
The Technical Solutions & Managed Services Project Coordinator will be responsible for coordinating and supporting the administration of project delivery activities in the Technical Solutions & Managed Services team.
He/She will ensure they meet the quality standards set, and that projects are delivered on time, within scope and budget.
The project Coordinator will also manage the vendors and partners involved in customer project deliveries, and ensure all projects are executed to meet the business objectives and strategic intent of MainOne.
Other responsibilities include:
Responsible for daily coordination and tracking of customer project deliveries against pre-agreed timelines
Effectively monitor and track the resolution of all last mile and 3rd party requests
Timely escalation and tracking of project related issues
Performs periodic analysis of on-going project, provide timely report to management and other stakeholders on analysis and changes in progress and adjusting projects records accordingly
Measure project performance using appropriate systems, tools and techniques.
Coordinate internal resources and third parties/vendors for the flawless execution of projects
Establish and maintain relationships with third parties/vendors and all other stakeholders
Create and maintain comprehensive project documentation of team’s activities as required
Prepare and track procurement documentations as required for project delivery
Perform risk management to minimize project risks
Track all projects within the PMO and provide regular project performance information as may be required
To work directly under the supervision of the PMO / Project Management Lead
The Project Coordinator reports directly to the PMO / Project Management Lead. He/she will be required to liaise and interface regularly with Members of the different teams involved in the process of Customer Project Delivery.
This includes CSD, OSP, TX planning & implementation Team, IP implementation & operations team, Procurement, Sales, Senior company managers and the any other stakeholders (internal / external) involved in the project delivery process.
Qualifications, Skills & Competencies
A Bachelor’s Degree or equivalent in Engineering or any related course. 2 – 5 years post NYSC
Relevant experience working in a project management environment preferably in the telecommunications industry
PMP / PRINCE II certification is a plus
Proven Communication, Time Management & Negotiation skills
Excellent client-facing and internal communication skills
Excellent written and verbal communication skills
Excellent documentation & organizational skills including attention to detail and multi-tasking skills
Analytical Thinking & Problem solving skills
Team work & Team Management
Active experience tracking projects from initiation through to completion
Ability to prioritise work, deal with complex situations and work well under pressure
Solid technical background, with understanding or hands-on experience in IT project management
Proficiency in Microsoft Office and Microsoft Projects
Demands of the Job
Ability and willingness to work above and beyond expectations and meet tight deadlines as projects demand
Ability to work under minimal supervision.