The role of Inside Sales Representative is designed to grow volume and revenue to increase Maersk Line share of wallet in line with commercial direction through efficient phone selling focusing on building relationship with customers.
The role manages sales pipeline for own accounts and ensures accurate forecasting while taking ownership of assigned accounts with a view to developing them.
We offer a position in a challenging and ever-changing environment in which you will sharpen your industry knowledge as well as your communication skills and techniques. You will have a chance to focus on creating valuable relationships with our current and new customers.
-Grow and maintain existing accounts.
-Customer relationship management.
-Schedule and execute customer phone meetings and customer meetings.
-Attract and develop new customers.
-Clearly map stakeholders and understand their needs.
*Yield – Including Demurrage and detention
-Create and manage specific customer plans allowing Maersk Line to maximize its yield potential.
-Keep abreast of market developments and report relevant information to trade team and Sales Manager.
-Proactively assist Finance and Customer Service in clearing outstanding invoices and longstanding containers respectively.
*Value Selling through Pipeline Management
-Use Market Mapping to identify total potential volume for the customer.
-Build strong customer specific value propositions linking Maersk Line differentiators to customer’s pains/needs.
-Actively use Maersk Line CRM tool (salesforce.com).
*Sales Meetings/Activity Management
-Spend 4 days per week planning, preparing and completing quality sales calls for own portfolio applying input from TNM.
-Follow the Sales Essentials principles.
-Actively promote E-Commerce channels.
-Grow and up-sell to existing accounts, focusing on growth and profitability.
-Successfully manages negotiation process.
-Leverages internal and external financial data to build winning strategies and understand account economics.
We are looking for
-2 years of Commercial experience (FMCG, Logistic, Shipping industry).
-Fluency in Hausa Language.
-Strong ability to develop winning customer value propositions.
-Builds and executes winning account strategies.
-Actively manages call flow.
-Capable of building solid rapport over the phone.
-Builds and maintains a strong network of customers.
-Thoroughly understands customer drivers, needs and requirements.
-Delivers the right offer.
-Capable of overcoming objections.
-Asks for the business and closes the sale.
-Has strong knowledge about ML products, markets and industry trends.
-Continued use of Value Selling skills, tools and techniques
Maersk Line is the world’s largest container shipping company, known for reliable, flexible and eco-efficient services. We operate 610 container vessels and provide ocean transportation in all parts of the world. But not only do we power some of the world’s largest ships – we also propel the growth ambitions of businesses and individuals all over our planet. Every day our 7,000 seafarers and 25,000 land-based employees at 374 offices share their expertise with our customers around the world to optimize their supply chains, maximize their distribution networks and most of all realize their business potential. We are devoted to creating simple and reliable solutions for our partners, continuously lifting industry standards and enabling global trade in the most sustainable manner possible. What we do is more than shipping. We deliver promises. Promises from customers and businesses all over the world. Your promise. Delivered.
Last application date: 15/5/2018