Information Management Officer,COOPI – Cooperazione Internazionale-Nigeria

Cooperazione Internazionale (COOPI) is an Italian humanitarian non-governmental organization founded in Milan in 1965. COOPI aims to help the world’s poorest to improve their access to healthcare, food, and financial security, and to overcome their special vulnerability to wars, civil conflicts and natural disasters. For 50 years of long-term support and constant presence in the field, COOPI has been engaged in breaking the cycle of poverty and responding to specific emergencies in numerous sectors, including Food Security, Humanitarian Aid, Health, Socio-Economical Services, Water and Sanitation, Human Rights, Education and Training, Migrations and Sustainable Energy.

With more than 3,900 humanitarian workers employed, and an average of 180 projects per year across 25 countries throughout Africa, Latin America and the Middle East, COOPI is the biggest Italian NGO. During its 50 years of activity, COOPI has successfully completed over 1,600 projects in 63 countries, involving 55.000 local operators and ensuring direct benefits to approximately 100 Million people.

COOPI in Nigeria

COOPI started its operations in North-East Nigeria in July 2014 to carry out a rapid evaluation of the most relevant constraints suffered by the Internally Displaced People (IDPs) displaced by the food crisis and the Boko Haram insurgency in the Lake Chad Basin.

COOPI’s aim is to support the most basic and pressing needs of communities affected by the conflict. COOPI is providing a multi-sectoral emergency response to the IDPs, returnees and host population focused on food security, nutrition, protection and education. COOPI main area of intervention is Yobe State but we are also present in Borno.

Scope of the Vacancy

The role of the Child Protection information management officer is to support the establishment and management of Child Protection Information. The information management officer will be the focal point for input, analysis and producing information on case management and community-based Child Protection programmes. In close collaboration with the Case Work Team, Project Officers, and Programme Manager, the Child Protection Information Officer will ensure that Child Protection related information is properly recorded, analysed and incorporated into programmes to improve quality of service delivery and wider understanding of child protection issues.


Under the direct supervision of the Head of Base and in link with the Program Coordinator, he/she:

  • Provide feedback to Child Protection Project Team about good practices or gaps related to Child Protection information management including the inclusion of additional tools, required changes in information gathering and supporting lessons learned
  • Ensure tools and system are user friendly appropriate to the context.
  • Act as the focal point for Child Protection information management, including database, 4Ws/ Activity info and other related external and internal reports.
  • Support Supervisors in data collection, interpretation and management
  • Support COOPI team and partners to understand and use Child Protection information management tools
  • Provide trainings, technical support, advice and guidance on relevant tools and systems and provide on-going support
  • Use the database to monitor adherence to procedure on individual cases and ensure that role and responsibilities of Case Workers are upheld with support from Senior Case Work Team
  • Provide programme analysis, disaggregated data when needed to the programme technical leads for proposals and reports
  • Adhere to confidentiality, data protection protocols and relevant COOPI policies and procedures
  • Perform other duties related to assignment proposed by his/her supervisor/s


  • Minimum of 3 years’ relevant work experience in humanitarian organizations.
  • Experience working with International NGO’s, UN agencies and proved capacity in networking and negotiating with authorities
  • Very strong analytical skills
  • Familiarity with case management systems, preferable experience with child protection case management.
  • Good knowledge of assessments, data collection and report writing and monitoring and evaluation frameworks
  • Solid work experience with databases
  • Excellent interpersonal skills (Good analytical, negotiation, advocacy and communication skills) and demonstrated ability to establish effective team and external relations
  • Ability to work under pressure in a rapidly changing and sometimes insecure environment
  • Excellent English language skills both written and spoken are essential.
  • Experience with donors such as EU, USAID, UN Agencies, Italian Government, etc.
Closing date: 30 Jul 2018