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Human Resource Manager , ICAP-Sierra Leone

ICAP at Columbia University is an international non-governmental organization that aims to ensure the wellness of families and communities by strengthening health systems around the world. ICAP began working in Sierra Leone in 2014, partnering with the Ministry of Health and Sanitation (MOHS) to strengthen health systems by providing technical assistance, Quality Improvement and Nursing capacity building projects in Sierra Leone. In line with the broadened scope and objectives of ICAP work, the need for increased staff capacity around new and enlarged areas of focus have emerged. ICAP therefore, require the services of resourceful, experienced and dynamic professionals for the position of Human Resource Manager:

Under the direct supervision of the Country Director the incumbent will direct and administer the day-to-day human resources activities and related affairs for both expatriate and locally hired staff within ICAP in Sierra Leone. He / She will manage the day-to-day employee relations activities for all ICAP in Sierra Leone employees ensuring compliance with ICAP Standard Operating Procedures as well as Sierra Leone Labor laws, participate in the development and administration of human resources policies, administer the annual performance appraisal process and coordinate staff development activities and ensure good working conditions.


ICAP may add, change, or remove essential and other duties at any time.

· Ensures ICAP in Sierra Leone Local Hire Manual is consistently updated to ensure compliance with local labor law and practices, “best practices” within the human resources field and alignment with ICAP SOPs. Conducts annual review and development of HR-related policies and procedures that align with Sierra Leone labor laws and practices, represent competitive practices in the Human Resources field and are consistent and compliant with ICAP Standard Operating Procedures (SOPs), initiates and executes and legally binding document in compliance with policies and procedures and ensures their implementation thereof.

· Implements and administers the annual performance appraisal process including setting up regular performance assessment schedules, follows up with managers and supervisors to ensure the timely completion of the annual and intermittent performance evaluations according to HR policies that ensure the timely completion of performance evaluations.

· Provides guidance and training to managers on the performance review process and conflict management/resolutions and documentation of relevant work issues.

· Initiates and maintains all employee files in accordance with standard local and international labor law practices. Periodically reviews and purges files in accordance with established retention protocols.

· Implements and updates an effective recruitment and staffing strategy for ICAP in Sierra Leone. Assists managers with recruiting and hiring staff. Performs initial and other interviews of job candidates.

· Implements and periodically updates a staff induction/ orientation program to effectively onboard new employees and as a way of introducing them to the work of ICAP in Sierra Leone, their responsibilities and rights as an employee of ICAP in Sierra Leone the various benefits programs, office operating requirements, etc.

· Participates in the development and maintenance of an effective staff development and training plan to increase employee professional knowledge, ensure maximum work productivity, encourage career growth and provide an effective retention tool.

· Creates, updates and maintains all HR-related tools and forms to ensure compliance with ICAP’s SOPs and Local Labor laws and operational requirements

· Coordinates and actively participates in the planning of the annual staff retreat program.

· Oversees employee safety, relations, welfare, and wellness programs through a comprehensive employee assistance strategy.

· Coordinates and processes monthly submission of time and effort reports, staff time sheets, and updated staff contact lists. Follows up with respective managers to obtain missing information.

· Administers employee compensation, pension scheme, and medical aid programs. Collaborates with the ICAP Human Resources Director on revising the local hire salary scale and implements appropriate salary adjustments.

· Conducts exit interviews as part of the employee resignation and/or termination process.

· Performs other related duties as may be assigned.

Qualifications: Education/Knowledge/Technical Skills and Experience

The following may be acquired through a combination of formal or self-education, prior experience or on-the-job training:

• Minimum Qualification required: Bachelor’s Degree in human resources or related field.

• Experience: 5+ years in Human Resources within an NGO or international organization.

• Computer skills including Microsoft Office Suite

• Ability to maintain effective working relationships with all levels of staff and public

• Knowledge of Sierra Leone Labour laws

• Tact and diplomacy in dealing with staff-related work environment needs

• Excellent writing and speaking skills in English

• Proven skills in the full range of general HR needs including data management, recruitment, compensation management, HR information systems and employee relations are essentials.


Applicants can submit their CVs and cover letters to [email protected] and reference “Human Resource Manager” in the subject line.

Closing date: 31 Aug 2018