Operational Risk Analyst at First Bank of Nigeria Limited

First Bank of Nigeria Limited (FirstBank) is Nigeria’s largest financial services institution by total assets and gross earnings. With more than 10 million customer accounts, FirstBank has over 750 branches providing a comprehensive range of retail and corporate financial services. The Bank has international presence through its subsidiaries, FBN Bank (UK) Limited in London and Paris, FBNBank DRC, FBNBank Ghana, FBNBank Gambia, FBNBank Guinea, FBNBank Sierra-Leone and FBNBank Senegal, as well as its Representative Offices in Johannesburg, Beijing and Abu Dhabi.

We are recruiting to fill the vacant position below:

Job Title: Operational Risk Analyst

Ref Id: 1800001P
Location: Head Office, Lagos
Job: FBN GEN. Job Family
Organization: Technology and Services
Schedule: Regular
Shift: Standard
Job Type: Full-time

Risk identification, Assessments, Measurements, Acceptance and Monitoring:

  • Control Testing – determine effectiveness/ineffectiveness of defined key controls and KCIs by frequently validating outcome and results
  • Risk Acceptance/Treatment Plan/Escalation – for all cases where residual risk is medium, high or very high, assist the department prepare a RCA along with treatment plan. Monitor progress towards target residual risk.
  • Validate risk ratings to ensure compliance with the bank approved grading metrics.
  • Feedback into engineering Group – regular review of controls to improve design towards automation and preventive management.
  • Challenges risk profile. Assigns responsibility for mitigating risks.  Ensures escalation of Medium and High risks.
  • Embedding of all relevant regulatory and organizational frameworks and policies
  • Timely monthly and quarterly reporting of Operational Risks to stakeholders
  • Ensure operational efficiency by implementing and enforcing proactive strategies to reduce operational losses, lower compliance costs and ensuring maximization of business opportunities within the organization’s risk appetite
  • Proactive monitoring of risk profiles across the organization by developing and deploying Key Risk Indicators (KRIs) within T&S and subsidiaries.
  • Data analysis and risk intelligence to aid informed risk management operational decision-making

Issues Management through Standardized MI and Validation:

  • KRI Review, Analysis & Action Plans – highlighting key trends of concern
  • Enterprise Risk Platform Review/Cleanup – logging a risk/issue and ensure information on ERP is kept up-to-date.
  • Risk Register/Heatmap Review – review heatmap and risk registers and arrive at action plans for reducing residual risk – drive RPs to ensure closure open actions
  • Review of Audit failure/issues/action plans – identify cross border issues, track and resolve.
  • Feedback into engineering Group – regular review of controls to improve design towards automation and preventive management.

Root Cause Analysis:

  • Drive the root cause analysis discipline and validate the content before submission.
  • Update Risk Register/Agree Treatment Plan and follow-up for closure.
  • Feedback into engineering Group – Regular review of plans to improve control design towards
  • Automation and preventive management.

Operational Loss Management/Near Miss:

  • Ensure T&S units have approved losses in line with delegated authorities granted.
  • Reconciliation of Ops loss to GL – have a 2nd line review and oversight on department reconciliation of the GL account against Loss records created.

People and Talent:

  • Support Process Owners to develop and embed a high-performance culture and organizational mindset to effectively embed and communicate T&S policies and procedures in-country/region.
  • Support the Head Governance & Control to develop and sustain ongoing trainings, communications and development programs for Technology and Services personnel to ensure minimum standards in OR awareness and embedment of OR responsibilities in respective areas of work and adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among employees from part of the culture.
  • Ensure that direct reports (if applicable) are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks.


  • Minimum of 6 years banking experience.
  • Excellent Analytical/writing skills
  • Excellent communications and interpersonal skills
  • Experienced in banking operations
  • Experienced in operational risk management framework
  • Possess excellent strategy and knowledge of quality tools in Risk Management
  • Good knowledge of Operational Risk management and framework.
  • Industry knowledge
  • Understanding Regulatory & External Audit requirements and key deliverables
  • Good understanding of centralised head office banking Operations, risk and controls
  • Relevant managerial experience
  • Excellent communication capability – good command of written English
  • Ability to work within a multi-function, multi-discipline team environment with strong influencing and stakeholder management skills
  • Change agent.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online