RwandAir Vacancy for Station Officer-Abuja

RwandAir Limited is the flag carrier airline of Rwanda. It operates domestic and international services to East Africa, Central Africa, West Africa, Southern Africa and the Middle East from its main base at Kigali International Airport. Our mission is to provide unsurpassed, safe and reliable services in air transportation, including strategically linking Rwanda with the outside world, while ensuring a fair return on investment. As part of the expansion strategy we are looking for interested, qualified and competent candidates to fill the following position:

1. Job Title: Station Officer-ABUJA
2. Reports to: Station Manager
3. Job Purpose

Oversee day to day smooth and safe operations of flights

4. Duties and Responsibilities

  • Plan tasks and assign them to ensure efficient and smooth operations;
  • Monitor operations/activities handled by staff/handling agents to enhance efficient service delivery and maintain schedule integrity;
  • Liaise with other service providers to ensure safe operations and on time departure;
  • Prepare pre/post flight departure reports for records maintenance and performance analysis;
  • Brief/Debrief flight crew to establish smooth flight operations;
  • Contribute to the definition and development of Rwandair products portfolio particularly Airport services;
  • Ensure all flights are handled in accordance with company standards and country’s laws for smooth and safe operations;
  • Ensure cost effective service delivery within agreed scope and standards;
  • To ensure that staff levels and shift patterns are optimized;
  • To ensure a safe and secure environment in compliance with relevant legislative /industry requirement;
  • To ensure suitability trained/qualified/competent staffs are placed through the stations;
  • Routine monitoring of safety and quality critical activities within passengers and ramp operations;
  • Place catering orders based on booked loads to meet passenger needs/expectations cost effectively
  • Ensuring that all non-compliance reported from an evaluation process are closed within the time frame provided, action which should include identifying the roots causes and they are failure.

5. Desired Profile: Required education, Experience and Abilities

  • University degree or hospitality diploma;
  • 3 years’ experience in Airport Handling Operation / the Travel Industry;
  • Experienced in planning and managing human and materiel resources,
  • Customer service experience in hospitality/airline industry;
  • Knowledge of airport services and cargo operations;
  • Commercial acumen with an overall knowledge of airline operations;
  • Fluency in written and spoken English and a working knowledge of other languages will be an added advantage;
  • Knowledge of IATA recommendations to airlines /travel agencies for selling in the market.

6. How to apply:

  • An application letter addressed to the Ag. General Manager-Human Resources;
  • Recent Curriculum Vitae;
  • Relevant certificates;
  • A photocopy of national identity card;
  • One passport photos;
  • Three referees

The deadline for submitting application documents is December 4th, 2018 at 4pm local time at the front desk of our Office located at, ABUJA, NNAMDI International

Airport, RwandAir Office