- The mission of the United States Embassy is to advance the interests of the United States and to serve and protect U.S. citizens in Nigeria.Announcement Number:
- Hiring Agency:
- Consulate General Lagos
- Position Title:
- Correspondence Unit Visa Assistant – (All Interested Candidates) (Consular Assistant)
- Open Period:
- 06/14/2019 – 06/28/2019Format MM/DD/YYYY
- Vacancy Time Zone:
- LE – 1405 7
- NGN ₦6,239,644
- Work Schedule:
- Full-time – 40 hours per week
- Promotion Potential:
- Duty Location(s):
- Telework Eligible:
- For More Info:
- Hiring Path:
- • Open to the public
- Who May Apply/Clarification From the Agency:
- For USEFM – FS is 07. Actual FS salary determined by Washington D.C.
• All Interested Applicants / All Sources
- Security Clearance Required:
- Public Trust – Background Investigation
- Appointment Type
- Appointment Type Details:
- • Indefinite subject to successful completion of probationary period
- Marketing Statement:
- We encourage you to read and understand the Eight (8) Qualities of Overseas Employees before you apply.
- The work schedule for this position is:
- Full Time (40 hours per week)
Start date: Candidate must be able to begin working within a reasonable period of time (6 weeks) of receipt of agency authorization and/or clearances/certifications or their candidacy may end.
- Supervisory Position:
- Relocation Expenses Reimbursed:
Basic Function of the Position – The incumbent responds accurately and efficiently to incoming email, phone and postal mail correspondence regarding American Citizens Services (ACS), Immigrant Visas (IV), and Non-immigrant Visa (NIV) from both the public and Congressional offices. S/he reports directly tot he Correspondence Team Leader and works closely with Locally Employed Staff (LE Staff) team leaders, Unit chief, and with the entry-level officer assisting the Correspondence Team Lead.
Qualifications and Evaluations
- EXPERIENCE: Two years of experience in Consular or other work related to customer service, correspondence, and/or application of regulatory material is required.
JOB KNOWLEDGE: Thorough knowledge of immigration laws, regulations and procedures is required. Must have a general cultural knowledge of Nigerian naming conventions and family structures.
- Education Requirements:
- Bachelor’s Degree in Communications, Public Administration, Psychology, Law/Criminal Justice or Behavioral Studies is required.
- APPLY NOW
- This may be tested.
LANGUAGE: Level IV (Fluent) Speaking/Reading/Writing in English is required. Level IV (Fluent) Speaking/Reading/Writing in one local Language (Yoruba, Igbo or Hausa) is required.
SKILLS AND ABILITIES: Ability to draft correspondence and respond independently to inquires is required. Proficiency in consular computer programs and MS software packages (Word, Excel Outlook).
EQUAL EMPLOYMENT OPPORTUNITY (EEO): The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.
- All applicants under consideration will be required to pass medical and security certifications.
Benefits and Other Info
- Agency Benefits:
- Locally Employed Staff, including Members of Household (MOHs), and Third-Country Nationals (TCNs), working at the U.S. Mission in Lagos, Nigeria may receive a compensation package that may include health, separation, and other benefits.
For EFMs, benefits should be discussed with the Human Resources Office.
The pay plan is assigned at the time of the conditional offer letter by the HR Office.
- Other Information:
- HIRING PREFERENCE SELECTION PROCESS: Applicants in the following hiring preference categories are extended a hiring preference in the order listed below. Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.
HIRING PREFERENCE ORDER:
- AEFM / USEFM who is a preference-eligible U.S. Veteran*
- AEFM / USEFM
- FS on LWOP and CS with reemployment rights **
* IMPORTANT: Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), equivalent documentation, or certification. A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. Acceptable documentation must be submitted in order for the preference to be given.
** This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.
For more information (i.e., what is an EFM, USEFM, AEFM, MOH, etc.?) and for additional employment considerations, please visit the following link.
How to Apply
- How to Apply:
- All candidates must be able to obtain and hold a Public Trust clearance.
To apply for this position click the “Submit Application” button. For more information on how to apply visit the Mission internet site.
- Required Documents:
- Please provide the required documentation listed below with your application:
- Copy of Orders/Assignment Notification (or equivalent)
- Residency and/or Work Permit
- Degree (not transcript)
- Certificate or License
- DD-214 – Member Copy 4, Letter from Veterans’ Affairs, or other supporting documentation (if applicable)
- SF-50 (if applicable)
- Next Steps:
- Applicants who are invited to take a language or skills test, or who are selected for an interview will be contacted via email.
For further information – the complete position description listing all of the duties, responsibilities, required qualifications, etc. may be obtained by contacting the Human Resources Office.
Thank you for your application and your interest in working at the U.S. Mission in Lagos, Nigeria.