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Zain one of the leading telecommunications in Africa is currently recruiting for the position of ZAIN1514 – Manager – Spend Analysis in Nairobi Kenya
Business Unit:    Zain Kenya    Division:    Finance
Location:    Kenya – Nairobi    Closing Date:    16-Jul-2010
Basic Purpose:
The role will essentially be responsible for ensuring regular monitoring and analysis of tower sites project implementation & maintenance of operating cost & capital expenditure to check deviation from established budgets & derive synergies. This will entail leading cost efficiency initiatives to optimize spends.
Main Duties & Responsibilities:
Capex / Opex Spend monitoring
Develop CAPEX forecasting models
Keep track of CAPEX and OPEX proposals across all Opcos
Ensure timely order placement against approved CAPEX
Monitor spends vis-à-vis approved budgets
Analyze past CAPEX and spends data to derive trends and identify deviations
Design and implement spend analysis processes
Develop processes and strategies to monitor spends in operations
Establish key performance metrics (in terms of savings, SLA tracking, statuary compliances etc) and benchmarks relating to supply chain planning
Measure the actual performance against goals on regular basis and present results to Management
Conduct cost benchmarking
Engage in costs and quality benchmarking through informal market research, study of consumption patterns, quality and cost interrelationships
Develop cost benchmarks by checking rates given to other clients and competitors by vendors
Manage cost efficiency initiatives and drive process improvements
Drive financial savings across all Opcos by recommending improvement projects and other initiatives
Monitor successful progress and implementation of cost reduction projects across all Opcos.
Evaluate & improve processes of complete supply chain (warehousing, inventory, and logistics) function for all Opcos
Lead reengineering efforts as it relates to supply chain planning and execution systemsLead reengineering efforts as it relates to supply chain planning and execution systems
Identify and implement tools for effective data analysis and warehousing
Identify & implement system tools needed in the existing system
Process and utilize computer software programs (Excel, Word, PowerPoint, and Access) for data analysis/MIS and reporting
Analyze database design & recommend changes for optimization against function needs
Competencies & Qualifications:
Qualifications
5-7 years of experience in analysing CAPEX for supply chain and process mapping in telecom industry
MBA/Post graduate degree/diploma in IT
Competencies
Strong analytical & data integration skills
Research orientation
Commercial acumen
Planning and coordination
Market awareness
Drive for results
Relationship management
Communication skills
Multi tasking
Note: you will be required to attach the following:
1. Resume/CV
Apply online

Main Duties & Responsibilities:
Implement credit policies, procedures and processes so as to mitigate commercial risks:

•Reviews/updates credit control policies in conjunction with the management team
•Develops relevant systems, processes and procedures and present to management for review and approval
•Communicates approved systems and processes and offer training where required
•Develops tools and products, that optimize cash collection and improve days outstanding
•Monitors implementation and ensures compliance
Manage the debt collection process:

•Manages the reconciliation of client accounts and the issuance of statements and invoices to customers
•Manages the follows up on due/overdue debt and ensures timely collection
•Identifies and recommends third party debt collectors for contracting
•Oversees and support the work of both in-house and external debt collectors to ensure achievement of collection targets and puts in place remedial actions in instances of shortfalls
•Continually reviews the performance of client accounts and recommends the review of usage limits/cancellation of facilities as required
•Manager the recruitment and performance of external debt collection agents
•Ensures that credit or debit notes and other adjustments are raised and entries passed on the various customer accounts accurately and on time
•Manage the monthly bad debt provisioning
•Provides for bad debts and draft Board papers for write off where necessary, in consultation with the Finance and Commercial Directors
Manage the overall post paid invoicing

•Ensure all usage is billed
•Ensure all bills are generated and timely delivery
Respond to customer queries relating to the status of accounts in consultation with the corporate accounts manager and customer service team:

•Receives queries and allocates these to Credit Controllers for action
•Follows up and or offers support to ensure prompt resolution
•Escalates complex problems that require input from other parties or departments and follows up to ensure prompt responses
Vet credit applications both new facilities and extensions:

•Manages and reviews the credit vetting process and policies
•Appraises escalated credit vetting requests from sales
•Continually reviews the vetting versus bad debts
Manages the sales distributors credit exposure and ensures timely collection as per terms of trade

Manages the roaming partners debt collection activities

Manages and ensures all other debt exposure from various sources is mitigated

Prepares regular and timely management reports relating to debt collection and credit control aimed at bringing about improved debt management and control

Work closely with personnel in other departments to ensure compliance with accounting policies and procedures

Competencies & Qualifications:
Qualifications

•University degree (Finance or B.Com)
•Recognized professional accounting qualification, for instance CPA, ACCA
•5 years of working experience
•A minimum of two years experience in a credit control function
•Telecom experience is preferable
•High stress handling capacity
•Able to operate in a performance driven organization
•Culturally aware and adept at working across multiple geographies
•Fluency in English and/or French
Competencies

•Business focussed
•Strong analytical skills
•Negotiation skills
•Excellent interpersonal skills
•Sets high personal standards and is goal oriented
•Excellent and effective communications skills, both orally and in writing
•Strong coaching skills

Note: you will be required to attach the following:
1. Resume/CV
Application Deadline 4th June 2010

Apply now!

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Act in the function as the custodians of the Enterprise Resource Planning System.

Person:
•Conduct routine audits to check compliance to company business procedures and accounting policies
•Implement business process performance reports
•Design and implement controls around new business initiatives
•Continuously review adequacy of accounting controls in place
•Develop business process documents and guides for the use of various financial systems.

Experience:
Qualifications

•Drive for results
•Customer Focus
•Teamwork and Partnering
•Cultural sensitivity
•Openness and Sensitivity
Competencies

•University Degree + CPA
•An IT qualification will be an added advantage
•2 years experience in accounting
•Knowledge and Experience in the use of Automated accounting applications
•Understanding of International Financial Standards
•Experience in developing efficient company procedures
•Thorough knowledge and experience in the use of Microsoft office and flow charting applications

Note: you will be required to attach the following:
1. Resume/CV
Application Deadline 3rd June 2010

    Apply now!

Main Duties & Responsibilities:
Implement credit policies, procedures and processes so as to mitigate commercial risks:

•Reviews/updates credit control policies in conjunction with the management team
•Develops relevant systems, processes and procedures and present to management for review and approval
•Communicates approved systems and processes and offer training where required
•Develops tools and products, that optimize cash collection and improve days outstanding
•Monitors implementation and ensures compliance
Manage the debt collection process:

•Manages the reconciliation of client accounts and the issuance of statements and invoices to customers
•Manages the follows up on due/overdue debt and ensures timely collection
•Identifies and recommends third party debt collectors for contracting
•Oversees and support the work of both in-house and external debt collectors to ensure achievement of collection targets and puts in place remedial actions in instances of shortfalls
•Continually reviews the performance of client accounts and recommends the review of usage limits/cancellation of facilities as required
•Manager the recruitment and performance of external debt collection agents
•Ensures that credit or debit notes and other adjustments are raised and entries passed on the various customer accounts accurately and on time
•Manage the monthly bad debt provisioning
•Provides for bad debts and draft Board papers for write off where necessary, in consultation with the Finance and Commercial Directors
Manage the overall post paid invoicing

•Ensure all usage is billed
•Ensure all bills are generated and timely delivery
Respond to customer queries relating to the status of accounts in consultation with the corporate accounts manager and customer service team:

•Receives queries and allocates these to Credit Controllers for action
•Follows up and or offers support to ensure prompt resolution
•Escalates complex problems that require input from other parties or departments and follows up to ensure prompt responses
Vet credit applications both new facilities and extensions:

•Manages and reviews the credit vetting process and policies
•Appraises escalated credit vetting requests from sales
•Continually reviews the vetting versus bad debts
Manages the sales distributors credit exposure and ensures timely collection as per terms of trade

Manages the roaming partners debt collection activities

Manages and ensures all other debt exposure from various sources is mitigated

Prepares regular and timely management reports relating to debt collection and credit control aimed at bringing about improved debt management and control

Work closely with personnel in other departments to ensure compliance with accounting policies and procedures
 
Competencies & Qualifications:
Qualifications

•University degree (Finance or B.Com)
•Recognized professional accounting qualification, for instance CPA, ACCA
•5 years of working experience
•A minimum of two years experience in a credit control function
•Telecom experience is preferable
•High stress handling capacity
•Able to operate in a performance driven organization
•Culturally aware and adept at working across multiple geographies
•Fluency in English and/or French
Competencies

•Business focussed
•Strong analytical skills
•Negotiation skills
•Excellent interpersonal skills
•Sets high personal standards and is goal oriented
•Excellent and effective communications skills, both orally and in writing
•Strong coaching skills

Note: you will be required to attach the following:
1. Resume/CV
  Apply now!

Basic Purpose:Implements and administers Zain’s recruitment policy and best practice to ensure that Zain attracts the appropriate workforce. Responsible for resourcing the business. Provides work direction or guidance regarding employment law and OPCO policy to less experienced members of team. Operates with
minimal supervision and occasional review of completed work.

Main Duties & Responsibilities:
Manages recruitment actvities of the OPCO ensuring that quality of staff with the requsitie skills are hired:

* Conducts Job Analysis for both existing and new jobs in the company.

* Develops recruitment practices that are in line with the best practice and comply with local legialaion and both Group and OPCO policy.

* Develops and creates HR tools including job descriptions, competence profiles and assessment tools and ensures that these are applied consistently.

* Inform managers and directors of the recruitment policies and procedures and ensures compliance.

* Build networks with other HR professionals that are of benefit to Zain.

Executes recruitment assignments and ensures that these are executed to specifications and in a timely manner:

* Receives approved requisitons from the recruitment department.

* Confirms the job description and person specifications with the department, and agrees a suitable recuitment process with the department.

* Sources suitable candidates and draws up a shortlist for interview.

* Sets up and chairs an interview panel.

* Refers details of the selected candidates to compensation and benefits to facilitate the negotiation of contract terms and issuance of offer letters.

* Ensures that communication to non succesful candidates is made in a timely manner.

* Continually reviews the OPCO recruitment process taking into consideration market best practice and manages recruitment actvities of the OPCO ensuring that quality of staff with the requsitie skills are hired:

* Conducts Job Analysis for both existing and new jobs in the company.

* Develops recruitment practices that are in line with the best practice and comply with local legialaion and both Group and OPCO policy.

* Develops and creates HR tools including job descriptions, competence profiles and assessment tools and ensures that these are applied consistently.

* Inform managers and directors of the recruitment policies and procedures and ensures compliance.

* Build networks with other HR professionals that are of benefit to Zain.

Executes recruitment assignments and ensures that these are executed to specifications and in a timely manner:

* Receives approved requisitons from the recruitment department.

* Confirms the job description and person specifications with the department, and agrees a suitable recuitment process with the department.

* Sources suitable candidates and draws up a shortlist for interview.

* Sets up and chairs an interview panel.

* Refers details of the selected candidates to compensation and benefits to facilitate the negotiation of contract terms and issuance of offer letters.

* Ensures that communication to non succesful candidates is made in a timely manner.

Continually reviews the OPCO recruitment process taking into consideration market best practice and

* identifies areas that require redressing and make recommendations to management for action

Manage the headcount:

* Provide input into the budgetary process

* Monitor the headcount changes against the business needs to avoid exceeding approved limits

Manages career fairs, ensuring that Zain Kenya positions itself as a preferred employer in the minds of university/college graduates and attracts exceptional graduates:

* Draws up career fair programmes and ensures that the necessary arrangements are put in place and the fairs executed in a professional manner.

* Builds and maintains strong relatioships with select colleges and universities and keeps these updated of Zain’s skills requirements..

* Plans and manages student tours of Zain operations in liaison with Marketing.

Ensures that new staff are integrated into Zain in a speedy and efficient manner that allows them to settle down quickly:

* Liases with the relevant departments to ensure that all affected individuals are aware of the new employee’s start date and that necesssary arrangements are made.

* Checks to ensure that the new employee is provided with the required tools in arrival.

Manage, develop and motivate staff to ensure quality performance:

* Defines roles and set performance targets for team

* Monitors and gives feedback on performance

* Conducts skill gap analysis

* Identifies training needs and offers on job training

* Coaches and mentors departmental staff on recruitment policies and processes;

* Supervise the execution of tasks to ensure quality outputs.

* Sets performance objectives, conduct performance appraisals and takes remedial action where required.
Manages agencies and suppliers and ensures that they offer quality service at optimal prices:
* Identifies and recommends suppliers, and maintains an up to date list.

* Ensures that suppliers meet contract terms in respect to work quality, turn around time and pricing.
Business Partnering:
* Builds credibility with business partners by delivering learning solutions that meet their needs and yield outstanding results.

* Develops and maintain strong working relationships with business unit leaders and peers. Uses collaborative approach to developing solutions and programs, exercising appropriate influence for desired outcomes as needed.
Competencies & Qualifications
Qualifications
University degree in social sciences/business administration

Post Graduate Diploma in HR Management will be an added advantage
Recruitment & Selection training plus good knowledge of HR concepts

Good knowledge of the Kenyan Employment Act
Good MS Office Suite skills

Able to operate in a performance driven organisation
Knowledge of English
Competences
Hands on attitude
High personal standards and goal oriented
Excellent interpersonal skills

Culture sensitivity

Excellent Communication skills

Good presentation skills
A person of high integrity and appreciates confidentiality
Well organised

Good knowledge of HR Concepts

Supervisory skills and a decision maker

Ability to work under pressure

Ability to handle, prioritize, multiple projects simultaneously
Ability to operate in a performance driven organisation.
Exposure to the mobile/telecom industry.
Knowledge of English/French
Able to handle, prioritize, multiple projects simultaneously

Note: you will be required to attach the following:

1. Resume/CV
 
Business Unit: Zain Kenya Division: Human Resources

Location: Kenya – Nairobi Closing Date: 07-May-2010
 
Apply
 
 
OTHER ZAIN KENYA JOBS
 
IN & VAS Support Senior Engineer
 
 
IN & VAS Support Engineer
 

    *
      Business Intelligence: To provide historical, current, and predictive views of business operations, most often using data that has been gathered into a data warehouse or a data mart and occasionally working from operational data and facilitate the availing and circulation of management dashes which should be complete, timely and accurate in support for strategic and executive decision making.
    *
      Self Service Reporting: To bring greater business visibility and insight to the broadest audiences of business users, allowing any user in an organization to have Web-based self-service access to up-to-the moment, relevant, and actionable intelligence.
    *
      Commissions Reporting- Process and Report  Remunerations and Bonuses to the respective business shareholders and the Sales team.
    *
      Data Warehouse Administration: Provide functional administration of all the data warehouse components thus facilitating the availing of reports and dashes.
    *
      Data Integration,Modeling,Dimensioning and Reports Development: Development of new reports in line with reporting requirements adhering to the ETL and BO processes, and ensuring the completeness, timeliness and accuracy of standard daily, weekly and monthly reports; as well as ad hoc reports for subscriber base and revenues.
    *
      Support for Business Projects and User & Troubleshooting: Execution of support and troubleshooting activities associated with the resolution of all anomalies / issues reported on the data Warehouse and reports and reporting for business projects support.

Competencies & Qualifications:

Qualifications

    * University Degree in Computer Science, Information systems or Equivalent
    *

      Training in Project Management, Communication Skills and Customer Relationship Management is desirable.

Competencies

    * Output oriented
    * Uphold professional and integrity values
    * Organized & methodological
    * Analytical skills
    * Team player
    * Patient & attentive to user needs
    * Very strong programming & systems analysis & systems architecture backgrounds.
    * Quick at understanding business systems & processes
    * Thorough & good at technical writing
    * Have a knack for identifying problem areas, & come up with practical solutions.

Note: you will be required to attach the following:
1. Resume/CV
Apply online

Business Unit: Zain Kenya Division: Information Technology
Location: Kenya – Nairobi Closing Date: 15-Sep-2009
Basic Purpose:

To manage billing, IN(Intelligent Network) and Value Added Services and Application team which is responsible for the postpaid rating control, billing control, Roaming
TAP Generation, prepaid charging system configuration and support, Interconnect control, interconnect dispute resolution and rejected calls management. Support VAS application and help in design, implementation and support of internal systems that support business service deployment. Respond to customer complaints resolution and support report generation from the billing system.
Main Duties & Responsibilities:

Achieve service availability standards:

* Implement approved processes that help to improve on the rating control, billing control, rejected calls fixing and other processes that would improve the quality of billing.
* Manage the analysis of the defect and interface with the billing systems support (supplier) to have the defect fixed within reasonable time.
* Plan for routine maintenance of the IN and VAS systems and ensure that the maintenance plan is executed as planned to ensure services remain available.
* Monitor and anticipate situations likely to result in service unavailability and initiate actions to mitigate these risks.
* Provide technical expertise by analyzing dysfunctions and implementing non-normal network operations.

Cross departmental support:

* Provide advice and technical support in relation to existing services.
* Support the development/testing of new services, by working closely with Marketing, Customer Care and Revenue Assurance.
* Support external audit processes.
* Provide support to/work closely with the operations team.

Service/platform upgrade, configuration and implementation:

* Implement of new services on the network, closely working with the switching engineers where necessary.
* Implement solutions on the Network leading to performance improvement and corrections working closely with external where necessary.
* Support/execute actions on the Network related to Prepaid and VAS related Operations in the technical department.
*

Support the IN/VAS team to execute charging and VAS configuration changes, testing, faulting when challenges are experienced.
*

Evaluate specifications from marketing and provide support to the IN/Billing and VAS engineers to implement the services.

People Management

* Participate in the recruitment and development of the prepaid, billing and VAS team members.
* Evaluate the training needs for the team and prepare the justification for the same.
* Plan the leaves for the team to ensure smooth business operations.
* Offer leadership and guidance to the team.

Competencies & Qualifications:

Qualifications

* University Degree in Computer Science or Engineering (telecoms or electrical and Electronics) , Information systems or Equivalent
* Training in Operating systems especially sun Solaris and HP-UX etc, databases especially oracle 8i, 9i and 10g, SQL and scripting especially Perl, shell and awk.
* GSM Billing system and value added services training.
* Conversant with how operating systems interact with systems, & specific experience with UNIX & Windows Operating Systems.
* Data modelling techniques & SQL Server and/or Oracle databases.
* 5-7years experience in a busy IT/GSM environment with hands-on experience in billing systems. At least 1 year experience in leadership position in an organization
* Experience with various industry standard scripting & coding methodologies e.g. SQL scripting.
* Billing systems (GSM), interconnect and roaming knowledge and experience will be an added advantage.
* Able to operate in a performance driven environment

Competencies

* Transparency and accountability
* Drive for results
* Innovation and creativity
* Decision making
* Teamwork and partnering
* Ability to work effectively under pressure

Note: you will be required to attach the following:
1. Resume/CV

click here for more and to apply

*
Responsible for generating revenue by closing sales through effective distribution of Zain SIM cards and Scratch cards in the Territory.Sells Zain products and services directly to customers primarily via face-to-face contact.
*
Develops strong relationships with retailers & distributors to ensure sensitivity to the customer’s needs, concerns, and emerging requirements.
*
Usually responsible for non-complex and easy to close sales and operates under close to moderate supervision. Click for more and to apply

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