Viglink Job Vacancies(several position)

Business Intelligence Analyst

VigLink is looking for an experienced Business Intelligence expert to develop and promote data-driven insights throughout the organization. You will both respond to requests from others as well as pursue a broad mandate to infuse data into decision making across the company. You will drive the weekly company metrics meeting, comparing actual performance to goals, you will own the financial model and you will create and evangelize new KPIs and other actions driven by your data insight.

About You

• Obtaining data and processing it into a form you can use.
• Creating plots and other summaries of data to develop a feel for what is going on.
• Iterating between graphics and models to build a succinct quantitative summary of the data – to describe the underlying phenomena.
• Communicating your findings with the rest of the company and being imaginative about what next steps can be taken to do better in the future.

Requirements

• An analytical background. A four year degree in a quantitative major like math, statistics, physics or finance.
• Specific technical skills: Strong SQL; sufficient *nix skills to process text and logs; Proficient in plotting tools like Excel or R. Bonus if you can scrape data from the web, use NoSQL tools like Pig and if your plots look like Tufte.
• A startup person: Demonstrated excellence in a startup role.
• Business savvy: A strong grasp of business dynamics and balancing the needs of various parties in a multi-sided network.
• A communicator: Very strong written and oral communication skills and great attention to detail.
• Web literate: Fluency in web culture and an understanding of online publishers, merchants and intermediaries. Bonus if you come from Ad Tech.

This position is full-time and on-site in our San Francisco office.

Customer Success Manager

VigLink is seeking a customer success guru to become our in house expert and go above and beyond on every single request we receive from our customers. You’ll be responsible for resolving all inbound customer requests to the highest level of satisfaction. That means being able to work well with every member of the VigLink team and communicate effectively with our customers every step of the way. A positive outlook and the ability to see various tasks through to completion are essential facets of this role.

Responsibilities

• Complete ownership of the customer support queue, answering all questions and seeing all customer requests through to completion (general, technical, payment inquiries, etc).
• Investigate potential technical issues and prepare concise bug reports when necessary.
• Escalate internal/external technical issues to Engineering team while keeping customers apprised of updates.
• Maintain and contribute to company knowledge base.
• Work with the sales team to onboard and help new customers.
• Advocate the customer’s needs internally (bringing attention to product, payment, website feedback, etc).
• Ensure customer feedback and input flows to product team for inclusion in new product offerings and feature enhancements.

Requirements

• BA/BS Degree
• Excellent, clear and thorough communication skills (oral and written) and highly organized.
• Patience and the ability to explain our technology to users of all skill levels.
• Ability to learn and understand new technologies and how they work (JavaScript, HTML, MySQL, etc).
• Ability to multitask and work well cross functionally within an organization.
• Recommended but not required: knowledge of JavaScript, HTML and/or MySQL experience with ticketing systems like ZenDesk and Pivotal Tracker.

This position is full-time and on-site in our San Francisco office.

Data Analyst

VigLink is seeking a Data Analyst to support to the company’s business system and data needs. The successful candidate will participate in data requirements analysis and documentation, they will plan the steps needed to satisfy the information need, and then perform the necessary steps to deliver the information, possibly on an automated fashion. This position will be expected to maintain data integrity of the program databases; to prepare regular, periodic reports and perform special analyses in a timely fashion; assist in the testing of new features; and provide feedback to the development team on opportunities to improve and evolve the data management system.

About You

• You are able to extract data from databases, logs and raw text in a Unix environment and transform it into a more usable data structure such as a relational table or an XML file.
• You are able to validate and clean data.
• You are able to identify patterns in a dataset with aggregation operations.
• You are able to communicate your findings verbally and graphically to other teams in the organization.
• You are able to make recommendations for decision making purposes.

Requirements

• A four year degree in a quantitative major
• Four or more years demonstrated experience in developing extract, transform and load subsystems
• Three or more years of experience using SQL
• Three or more years of experience with Unix scripting with bash, awk, sed and perl
• Three or more years of experience with Microsoft Excel
• Experience with a statistical package such as R, SPSS, or SAS
• Skill in examining and re-engineering operations and procedures, developing and implementing new strategies and procedures
• Ability to develop, plan, and implement short- and long-range goals
• Ability to communicate effectively, both orally and in writing
• Web literate: Fluency in web culture and an understanding of online publishers, merchants and intermediaries
• Experience with a MySQL and/or a Hive/Hadoop-based data querying system

This position is full-time and on-site in our San Francisco office.

Merchant Relationship Manager

VigLink is free, incredibly simple to implement, and helps online publishers create a whole new revenue stream while also improving their site experience.

The Merchant Relationship Manager (MRM) will work with the world’s leading internet retailers, ad networks, and SEM marketers to enhance VigLink’s standing in the online marketing world. The MRM will educate and recruit advertising partners to the VigLink platform, will secure optimal rates and preferred trading terms for VigLink, and will help all advertising partners get the most from their partnership with VigLink. The role requires a highly talented partner management and sales professional to lead key advertiser relationships while working within a fast-paced, successful startup environment.

Responsibilities

• Secure preferred trading terms with affiliate networks, retailers, ad networks, CSEs and SEM agencies
• Educate and recruit new advertising partners to the VigLink platform
• Cultivate positive business relationships with partner personnel
• Meet all key revenue and KPI objectives associated with the role
• Represent company to advertisers in meetings, at trade shows and conferences, and in speaking engagements
• Bring passion for internet, web marketing to all discussions with partners
• Understand advertisers’ businesses, website(s) and marketing objectives completely
• Bring new advertisers from initial contact through to approval
• Follow-up on all opportunities in a timely, professional and cordial fashion
• Work collaboratively with customer success to ensure the advertiser experience is exemplar
• Use sales management tools fastidiously to document account planning and progress

Requirements

• 2-4 years of affiliate management, advertising sales, business development or outside sales
• Experience in quota-carrying outside sales or business development position preferred
• Excellent business negotiation skills
• Demonstrated ability in customer-facing sales or business development role
• Excellent written and verbal communication skills – takes great pride in quality of presentations and email communication
• Thorough understanding of online advertising world
• Dedicated to partner success and maintaining very positive relations
• Energetic, motivated and determined team contributor
• Enjoys their work environment and brings a real passion to the job

This position is full-time and on-site in our San Francisco office.

Software Developer

VigLink is looking for exceptional engineers with strong Java or Scala skills and a well-rounded background in computer science, including algorithm design and programming languages. You should have a proven track record of delivering robust, high-availability applications and understand the ins and outs of scalable data processing and storage. You must be capable of designing new data models, developing high-performance software, and architecting web-scale infrastructure.

Challenges

A few of the hard problems we’re working on:

Semantic Search

Develop or license a catalog that asserts that URL A on Merchant 1 and URL B on Merchant 2 sell ‘the same’ product (with all the nuances and edge cases that implies.) Extract related metadata like pricing information

Data Mining

Analyze historical buying behavior across millions of transactions to identify relevant factors in customer merchant preference and expected revenue by merchant and product.

Real Time Auctions

Build a real-time auction comparing expected revenue per merchant calculated across dozens of factors and return a result in 200ms.

About You

• You’ve substantially built something you can point to. Merely following instructions is not enough. We need people who build things.
• You work for startups. Not as an aspiration but as a way of life.
• You can communicate the good work you’ve done to us and to the other rockstars you’ll be recruiting in your first week.
• You’re fun to be around and you appreciate other people who are the same.

Requirements

• BA/BS degree in Computer Science preferred with a strong academic record (MS/PhD or equivalent a plus).
• At least 3 years of multi-threaded server-side web application programming experience using agile development techniques.
• Strong Java or Scala skills and object oriented design experience, including working knowledge of core libraries and design patterns. For Java developers, experience with Hibernate and Spring MVC are pluses.
• Excellent database development skills including advanced SQL programming, a solid understanding of database technologies, and logical and physical data modeling.
• Experience with Hadoop MapReduce and Cassandra (or a different NoSQL technology) is desirable.
• This position is full-time and on-site in our San Francisco office.

Please include descriptions of or (preferably) pointers to code you’ve written.

Bonus points: Links to your GitHub account, open source contributions or personal code projects.

Senior Product Manager

We are looking for an experienced, senior level Product Manager to drive VigLink products from conception to launch. In this role, you will become the most educated person in the company about the details of content monetization, affiliate marketing, link insertion, product catalogs, arbitrage, real-time auctions and other related arenas. You will guide product strategy discussions and then drive through concrete product plans, roadmaps and timelines and on to product launch.

About You

• You have demonstrated excellence building great products in a startup environment. You can point to specific products you’re proud to have driven to launch.
• Your standard is that you are actually making the product process easier, faster and better as opposed to creating process for it’s own sake.
• You’re proficient at creating artifacts where appropriate — specifications, wireframes, mock-ups, timelines and more.
• You’re adept at collecting and interpreting data about performance, uptake, revenue and satisfaction and creating a feedback loop back into the product process.
• Every day you make tough tradeoffs and balance “do it right” with “do it now”.
• You’re confident engaging with customers, merchants, networks and other stakeholders to understand requirements, communicate constraints or simply promote the VigLink brand.

Requirements

• At least 5 years demonstrated excellence in a product management or equivalent role preferably in building web products, with a proven ability to drive product planning, development, and launch.
• A technical background is required and a CS degree is ideal. A solid understanding of html, http, REST semantics, simple SQL and the DOM will be needed to succeed. There will be code in the interview.
• A flair for great usability and a talent for working with designers to produce beautiful usable products. Actual design talent would be a plus but not required.
• A strong grasp of business dynamics and balancing the needs of various parties in a multi-sided network.
• Very strong written and oral communication skills and great attention to detail.
• Fluency in web culture and an understanding of online publishers, merchants and intermediaries.
• Experience with auctions or arbitrage a strong plus.

This position is full-time and on-site in our San Francisco office.