Gblcareers

Aero Airlines, one of the leading airline company in the country is currently recruiting graduates for the position of: Job Title: Reservation Officer
Reports To
Function
Location: Kaduna, Kano, Enugu, Uyo, P/Harcourt, Abuja and Lagos
Reservation Officer
Head, Ticketing Services
Generate revenue from sale of ticket
Purpose Statement
Responsible for sales of Aero tickets and assisting passengers with their travel needs by providing frontline excellent customer service in order to generate revenue and ensure customer satisfaction.
Key Accountabilities
Sell and issue Aero tickets
Confirm and modify flight bookings
Offer fare quotes to all Aero customers to provide the best applicable fares and generate sales.
Reconciliation of daily sales reports with the Finance department
Promote all Aero products to create awareness and generate sales.
Respond to customers inquiries and provide information on flight schedules and procedures.
Determine space availability on travel dates requested by customers and assign/sell such when available
Prepare, locate records and information for customers
Keep passenger records and information
Educational Qualification
Functional skills
Experience
A good university degree/HND in any of the Social Sciences or Business Management Disciplines.
Knowledge of basic airline fares and ticketing
Knowledge of cash handling and credit card transaction
Excellent Customer service skills
Excellent oral and written communication skills
Ability to handle stressful situations
Detail oriented and accurate
Ability to perform basic mathematics
Ability to work under minimal supervision
1- 3yrs experience in Ticketing, Sales or Customer Service
Working pattern
Working relationships
Shift work.
Internal : Other staff
External: Passengers.
Method of Application
Should your skills and capabilities match the above job profile, please enter your data into the attached excel sheet and email as an attachment to [email protected] with the job title as your subject, eg. Reservation Officer – Kaduna
Attachment here: Resrv data
Other important information
Only shortlisted candidates will be contacted.
Take down date 30th April, 2014.
APPLY NOW