National Pension Commission, a federal government agency is currently recruiting graduates for the position of Officers – State Coordination (PS OSC) (2 Positions)
This role is primarily responsible for managing all pensioner issues at the liaison offices and carrying out the continuous pensioner verification. The Job Holder would report to the Team Lead, Pension Support.
Duties & Responsibilities
* Receive complaints and queries from pensioners.
* Resolve all pensioner queries promptly and escalate complex pensioner issues accordingly.
* Perform periodic verification of pensioners
* Identify and communicate innovative suggestions on avenues of improving the pensioner experience at the Liaison offices
* Issue notification to affected pensioners following any changes to pensionable status or pension payments.
* Build and maintain professional relationships with stakeholders.
* Prepare monthly status reports on pension payments.
Job Requirements
* A Bachelor’s degree in any discipline.
* A minimum of 4 years work experience with at least 2 years in a related function.
Key Competency Requirements
* Demonstrates a good knowledge of rules, regulations and laws governing pension administration in the public sector.
* Demonstrates good negotiating skills.
* Demonstrates excellent interpersonal and relationship management skill
How to Apply:
Interested and qualified candidates are to CLICK HERE to Apply OR You can also send cv to [email protected] or [email protected]
Application Deadline: 17/10/2014
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