Solution Accountant/Business Development Manager At InfoWare

Job Summary

  • The SABM’s primary responsibility is to manage customer relationship and ensure that customer satisfaction is maintained throughout the life-cycle of the products and services purchased

Job Description 

  • Development of business intelligence modules using Microsoft Reporting Services
  • End to end customer relationship management.
  • Technical manager for all customer escalated incidents
  • Technical writing and development of software user manuals
  • Identification of new market opportunities.
  • Articulating and selling of InfoWARE’s defined solution sets into existing and new customers
  • Act as the single point of contact for customers internally and externally.
  • Provide customer feedback analysis and recommendations for product improvement to development team and management
  • Develop and report on customer monthly operational metrics and provide recommendations to customers
  • Remain up-to-date with product knowledge and trends in IT industry and general business
  • Maintain deep technical knowledge of the customer’s solution and be able to address any question from anyone at any level at the customer’s organization
  • Be available to the customer during any major incident to help bring the service back to normal operation
  • Provision of clear, prompt and detailed communication of all activities to management
  • New business development
  • Cost management

Required Skills or Experience

  • A minimum of a Degree required
  • At least 1-3 years working experience

How To Apply

Interested candidates should send their resumes to

and 

Application Deadline: 19 Jul 2015