Sales Executive Job Vacancy At Africa World Airlines

Africa World Airlines  is recruiting a team of “new generation” individuals to turn our vision into reality.

Africa World Airlines Limited is committed to a transparent recruitment process.
JOB PURPOSE
Job Title: Sales Executive

Department:  Commercial

Reports to:  Sales Manager

Job Purpose:

To make reservations and issue tickets whilst providing the highest standard of customer service to both existing and potential clients.

KEY ACCOUNTABILITIES
  • Interface with customers regarding ticket sales and reservation

·         Ensure all tickets are issued correctly and according to IATA regulations.

  • Handle all customer-related issues at the front desk area to the satisfaction of all potential passengers and existing passengers
  • Ensure  customer turn-around time is within company standards
  • Provide relevant, timely & accurate reports for management briefing
  • Assist Marketing Officials in  organizing  Special Events and activities

·         Provide a frontline point of presence for passenger enquiries.

·         Process baggage and passengers in line with AWA standards.

·         Issue MPDs for excess luggage payments.

·         Conduct coupon reconciliation and balancing.

·         Reconcile cash uplift with ticket sales.

EDUCATION & QUALIFICATION
·         Possess knowledge in Fare Quotes and Reservations.

·         Block group seats for series and adhoc group.

·         Possess knowledge in revalidation, rebooking, upgrading.

·         Knowledge of  Radixx is a plus

WORK EXPERIENCE
·          1st degree from a recognized University

·                    A minimum of Diploma in Aviation related courses

·                    Preferable but not essentially to have IATA/UFTTA qualifications.

·                    Preferable to have experience in CRS/GDS.

·          Ability to speak French is a plus

·          Numerical Competence

·                    Excellent verbal and written communications skills.

·                    Work well on own initiative and adapt to changing work demands.

·                    Computer literate.

·                    Legal right to work in Ghana

Salary: 501 – 1,000
Contact Phone: 0307 012 024
Apply Now!