First Bank of Nigeria Limited (FirstBank) is Nigeria’s premier commercial bank and most valuable banking brand. With over 10 million active customer accounts and more than 750 business locations, we provide a comprehensive range of retail and corporate financial services to customers and investors wishing to explore the vast business opportunities available in Nigeria and our business locations across Africa, Europe, Middle East and Asia
Founded in 1894 as The Bank for British West Africa, FBN Group’s FirstBank was the very first banking institution to be established on the African continent.
With over 124 years of shared history, we have more memories than we could possibly share.
We have sought to showcase some of the key milestones in our history and to demonstrate our enduring commitment to value creation for all of our stakeholders
HEAD IT PROGRAMME MANAGER – (1800002O)
Description
Conduct feasibility studies and confirm results with business units to facilitate decision making
Prioritize and approve projects
Work with EA office to estimate the impact of new or modified services in terms of cost, capacity, contingency, infrastructure and resources
Consult with EA and IT leadership to ensure strategic alignment of project portfolio with business strategy and objectives
Manage the scope change process and issue identification/resolution with all stakeholders
Identify and anticipate risks and issues. Facilitate resolution, mitigation, and appropriate escalation to senior management and across business units
Manage project risk and change management
Lead assessment of inter-project dependencies and gauge the financial impact and risk of the project
Define project quality standards and ensure compliance
Define project performance standards and provide feedback for project team members
Monitor and communicate status to senior leadership. Communicate and incorporate feedback from customers.
Facilitate measurement and reporting of value achieved and business benefits realized through programs and projects
Supervise project managers responsible for delivery of the constituent workstreams within programs
Coordinate and control business relationship managers to ensure identification and capture of business demand including analysis and prioritization of business requirements
Work with business unit & Business Relationship Managers to prioritise the portfolio of projects
Coordinate review of the demand pipeline and the progress of new projects with business sponsors
Coordinate effort to translate business requirements into design specifications
Lead effort to Identify and resolve gaps between new and existing business processes and applications
Ensure guidelines and procedures for the development of the IT service catalogue are aligned to business needs to ensure that all business requirements are addressed
Evaluate, authorize and monitor the release of solutions and services, based on criteria defined during business analysis
Lead effort to review and ensure that requirements and processes meet established quality standards
Lead the identification, assessment and communication of impacts/ risks which may arise during the development and implementation of solutions and services
Provide key inputs on the strategic plans of the various business units and how these can be integrated into the IT strategy and initiatives roadmap
Review performance reports to identify opportunity for improvement
Create and deliver project status reports
Qualifications
Education
Minimum of a first degree or its equivalent in a business /IT related discipline
Masters, MBA or a recognized professional certification will be an added advantage
Experience
4+ years of experience in managing relationships with internal business customers
6+ years of programme management experience
5+ years of management experience with 2+ years in a senior management role
Primary Location
: NG-LA-HEAD OFFICE
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