Service Manager Atlas Copco Ghana Ltd.

February 23, 2011 | Posted by admin | 504 views

Service Manager Atlas Copco Ghana Ltd.

Functional area: Service
Country of service: Ghana
City: Obuasi
Company name: Atlas Copco Ghana Ltd.
Personnel manager: Rosemary Natue
Phone: +233 302 774512
Email: [email protected]
Send Application To: [email protected]
Last date to apply: 2011-03-09
Atlas Copco Ghana Limited has expanded its operations within the West African sub region. We are therefore looking for a highly motivated Service Manager who is interested in growing within a world-leading industrial group with leading positions in compressors, construction and mining equipment. The Service Manager will be responsible for facilitating the development and growth of our service business within the region in a way that will support the Group’s vision of becoming and remaining First in Mind – First in Choice of its customers and other stakeholders

Job description/Mission:

- Ensure that we recruit the appropriate technical personnel.
- Ensure that the competence level of our technicians’ is brought up and maintained at a desirable level
- Manage our technical human resource in a way that ensures targets are met in a timely fashion.
- Implement and maintain procedures to ensure that all service activities are performed in an organized manner.
- Handle warranty related issues.
- Have the ability to manage Service operations
- Structure the Service Organization in such a way that an “unparalleled services” standard is provided to customers.
-“Act” according to the “Way We Do Things”
- Adopt a “pro-active” rather than a “re-active” approach

Experience requirements:

- Proven experience in setting-up and leading a team of service personnel, including administrators.
- Considerable experience in the mining and construction industry

Knowledge:

- 5 years of relevant hands-on experience in the construction/mining industry.
- Knowledge of Atlas Copco equipment is highly desirable.
- Excellent planning and organizational skills.
- Ability to communicate effectively at all levels.
- Computer literacy plus BPCS, L/N.

Educational Requirements:

- A minimum of a Bachelor’s Degree in a technically related discipline from a recognised institution.
- A good verbal and written command of the English language

Personality Requirements:

- The successful candidate must have excellent leadership, relationship building, interpersonal and organizational skills coupled with a positive attitude and commitment to all areas of service operations.
- Must be a good team player who is results and customer oriented.

Country and city description:

This position is based in Obuasi, one of the main gold mining areas in the country. It is about 4 hours drive by road from the capital city, Accra and has quite a significant size of expatriates. Ghana is one of the most stable countries within West African sub region.

Company Presentation:

Atlas Copco Ghana Ltd is a customer center responsible for the CMT and CT business in Senegal, Mali, Sierra Leone, Liberia, Ghana and Nigeria. The company was established in 1992 and employs about 125 people. Our operations are in Accra, Obuasi and Tema.The company has been enjoying strong sustainable growth resulting from increased Gold mining activities.

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