Africa / Ghana / Tema
Client Coordinator (JG 47)
Reports to :VAS- IMPORT MANAGER/ TEAM 2 LEADER
This job ad closes on 28th April 2011
Job Purpose: To serve as a link between Damco Logistics Ghana Ltd and her customers and to internally coordinate jobs been handled by Damco Logistics Ghana Ltd on behalf of her customers that has been assigned to you.
Communicate to our customers on the progress of the jobs Damco is handling on their behalf through phone calls, emails and status updates.
Create all SO’s, PO’s, and GR’s for all jobs in progress by updating them with the correct figures, Bill and despatch invoices of all completed jobs to customers in accordance with IOP.
Responsible for processing any pre-clearance document such as FCVR, concession letters, exemption letters, etc for all jobs we handle.
Ensure all jobs handled by Damco Logistics Ghana Ltd are undertaken according to agree terms and conditions, and SOP’s.
Ensure Damco Logistics Ghana Ltd is treated fairly by external parties such as Customs, port authorities, shipping lines, Inspection Company’s etc by ensuring that we adhere to all government regulation that guides the conduct of our business.
Responsible to secure trucks from our pool of truckers with whom we have contracts with for all jobs we handle.
Responsible for following up on customers to ensure that all outstanding debt owe us are paid within agreed credit period.
Liaise with our field team to ensure timely clearance of jobs, timely shippingline releases and timely passing of documents at the longroom.
Ensure you comply with any SOP that would be communicated to you in the conduct of your duties.
Your work and business contacts will be:
Shipping lines, CEPS, Government Agencies, Terminal Authorities, Truckers
1st Degree in a relevant field
Post-national service experience
Good working computer knowledge
Strong customer service relations
For more information on this position, kindly contact:
VAS – Import Manager
Damco Logistics Ghana
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