Job Title Head: Networks and IT
Location
Organization Name MTN Conakry
Department Description
Brief Description
Ensuring effective deployment, operational performance and maintenance of MTN radio networks, switching systems, VAS systems, RF Transmission systems and fibre network and the information systems functions to satisfy the telecommunications needs of the target subscribers.
Detailed Description
Key Tasks
Provide input towards the development of the strategy for the network group function in the MTN OPCO in line with global best practice and Group directive in order to ensure that the organization is viable both internally and externally and as a social and financial entity
Ensure the effective deployment; operational performance and maintenance of MTN radio networks; switching systems; IT Applications, VAS systems; RF transmission systems and fibre network to satisfy the telecommunications needs of the target subscriber
Ensure the network quality through the deployment of new and advanced optimization techniques
Provide leadership and management with the visibility; control and decision support required to understand and manage network group; as well as provide the team with the expertise to build the teams’ capabilities in order to drive effectiveness and efficiencies within the team
Prepare the annual technology work plan and ensure the effective execution thereof in order to ensure the business objectives are achieved
Manage technology group functions alignment with MTN OPCO objectives in order to effectively drive the overall business and group objectives
monitor performance benchmarks for the technology function in order to ensure ongoing effectiveness of the division
Prepare; monitor and control the annual departmental budget to ensure expenditure is in line with the business plan
Develop and maintain effective processes to ensure an effective interface to customer service departments; marketing; sales and financedepartments
Ensure excellent network and service platforms quality that meets and exceeds pre agreed service standards in the following areas:
o Service accessibility
o General service availability
Service retention
Service delivery
Ensure reduction of expenditure via sharing of infrastructure and services; outsourcing/managed services and more effective use of existing assets
Supervisory/Leadership/Managerial Complexity:
· Direct and monitor work of MTN Technology Division employees
· Ensure the team is led; motivated and rewarded to achieve key performance areas
· Guide and direct vendors and third parties in achieving MTN OPCO objectives
· Manage the performance and deliverables of direct and indirect reports to ensure that the objectives of the department are achieved
· Provide clear direction and communicate the implication and interdependencies of each functional unit
· Provide clear direction and manage performance of the team
· Recruitment
· Set goals for direct reports; monitor progress and maintain motivation
· Set up appropriate structure to meet departmental management objectives
· Transfer skills to ensure staff development; motivation and business continuity
Job Requirements
Education:
• MSc. Degree in Telecommunications and/or in Information Systems
• MBA or MIS
Experience:
At least 8 years experience in a Telecom and/or IT environment and engineering GSM Operations environment in a technical capacity with management and senior management experience
5 years management experience
Previous experience in CTIO,CTO or CIO position desired
Training:
• Business risk management
• Wireless and Wireline Technologies
• High technical training and awareness; ongoing IT seminars
• Leadership development programs
• Network Architecture
• Project Management
• Systems Architecture
Knowledge:
Knowledge of Telecom Regulations
Sound general business knowledge as well as knowledge of core business processes
Sound understanding of the telecom environment
Understanding of best practice; techniques and methodologies
Knowledge of systems architecture
High technical training and awareness; ongoing IT seminars
Leadership development programs
Additional Details
Skills / physical competencies:
Ability to design and implement guidelines and standards associated with good governance
Application support and maintenance
Data / Process / Systems / IT infrastructure analysis
Facilities management
Inventory management
IT strategy and planning
Leadership and people management skills
Negotiation skills
Network availability management
Network operations
Organizational skills
Planning and organising
Policy design and development
Problem solving
Project management
Project planning and control
Resource management
Risk management
Scope planning and management
Systems design and integration
Systems design and reengineering
Telecommunications technology fundamentals
Behavioural skills
Analytical
Assertive
Attention to detail
Conceptual thinking
Conflict management
Continuous improvement philosophy
Decision making
Influencing
Performance excellence
Planning and organizing
Problem solving skills
Quality of Service assurance
Results/Goal oriented
Solution providing
Strategic thinking
Taking initiative
Team building
Technical orientation
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