Messaging Solution Engineer At Orange Telecom(Africa Jobs)

Orange Business Services manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business.

department

Customer Services & Operations
about the role

Design & develop new Messaging solution

Design and develop new collaboration and workflow solutions based on products such as LYNC

In-lab design and test of overall architecture and components

Perform systems integration across multiple platforms

Perform operational like tasks during pilot phases to assist operations

Develop and execute test plans

Perform operational like tasks during pilot phases to assist operations

Provide operations teams with the appropriate documentation and training and lead them during the rollout and deployment.

Test and validate new features for customized and generic solutions in the lab on from specifications.

Design and test complex customer security solutions and architectures.

Work closely with Customer Solutions, Professional Services, Service Delivery,

Operations to design, develop and support Security solutions and on critical strategic

occasions directly with Orange customers.

Provide 3rd-level support to operations.


about you

– Very good understanding of messaging protocols (IMAP, POP3, SMTP).
– Very good understanding of workflow, and collaboration concepts.

– Hands-on experience on the followin products:
– Messaging: Microsoft Exchange 2007 , 2010 and 2013
– Instant Messaging: Microsoft Lync 2010 , 2013
– Security: Microsoft Forefront.
– Infrastructure: Microsoft Windows Server, Active Directory, Directory Services.

– Hands-on experience in evaluating specification, lab validating & testing.
– Able to work independently & with multinational/different time zone teams.
– English fluency is mandatory & French fluency is an asset.


additional information

– Minimum 3 years of hands-on experience on the related products is a must

– English fluency is a must

– French is a plus

– Degree in computer science / communications or similar

contract: Permanent
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