GBLCAREERS

We Offer

This position offers career development, exposure to multinational systems and process as well as an outstanding opportunity to join a professional team.

Key Responsibilities

Manage assigned customers and budget base; pursue and secure business in line with the corporate and regional objectives within the commercial scope
Develop customer value propositions for all appropriate business opportunities. Strive for consultative sales to distinguish market presence by effectively probing and identifying needs and suggesting solutions to help customers.
Build a good understanding of target customers and the assigned account base (contact, commodities, trade lanes, type of business, contract information including exceptions and service requirements).
Establish internal network in East Nigeria and globally to facilitate resolution of customer issues.
Build understanding of all service offerings to be able to offer integrated solutions.
Communicate significant trends, rate changes and policies to assigned accounts.
Research and understand the territory to identify and establish business contacts with potential customers.
Research and analyse competitive and industry trends (e.g. analyse sales statistics, prepare reports, study literature regarding new and existing services and monitor sales, prices and services of competitors); recommend appropriate measures.
Ensure Customer Relationship Management tools are updated on time and with high-quality data.
Drives two-way communication and clearly articulates the value proposition, engages the customer in jointly addressing business priorities and is good at picking up verbal and non-verbal cues.
Understands customers value drivers and has the ability to discuss them from multiple angles and has a dedication to meeting the requisite expectations and requirements.
Drives for results and can be relied upon to meet and exceed expectations and key performance indicators.
Is an effective networker that is good at attaining first-hand knowledge of the customer and building trusting and lasting relationships with the customers.
Can pressure the customer and understands the decision making process and how to influence key decision-makers and pre-empts stakeholder objections to reach a favourable outcome.
Is comfortable discussing money and has a good understanding of competitors pricing and offers and how differences are justified by other product characteristics.

Who we are looking for

Ideal candidate should be enthusiastic with a strong work ethic and be willing to learn. We also value great people skills, ambition and integrity.
 The Ideal candidate should have excellent interpersonal, presentation and communication skills (both written and oral). In addition, should have organisational and time management skills including multi-tasking, prioritising, and the ability to plan work activities efficiently to meet deadlines.

A Bachelor’s degree is required with a minimum of 5 years experience in similar position in South-South or South-East Nigeria. Also, highly proficient in Microsoft Office and have a good working knowledge of web-based software and Customer Relationship Management tools such as Salesforce.com or similar CRM systems.