To provide exam delivery and administrative support services for a sector (i.e. Cape Town office) of the British Council’s examinations business in South Africa.
To support Examination Services in South Africa in delivering Professional and Educational exams and to maintain them at the highest professional standards as set out in the British Council’s Quality Compliance Assessment (QCA) and by the relevant examination boards.
Accountabilities and responsibilities:
(including management of exams activity delivery) ·
As Exams Assistant the post holder will be line managed by the Examinations Services Officer. ·
The post holder will also take on the training, monitoring and management of Examinations Supervisor & Invigilators. · All administrative procedures are in full compliance with examination board regulations and QCA standards. · Reliability: to ensure examinations are delivered securely according to board requirements ·
Quality: to deliver a high standard of customer service to our candidates and exam boards. As measured by our own Quality Compliance Assessment Standards and the inspection visits from Examination Boards. ·
Comply with all tenets of QCA, including local regulations as defined by the Examinations Manager. ·
Finance: all British Council standards for managing finances are met with relation to procurement.
Key relationships: Internal: Customer Service Officer Johannesburg, Country Exams Manager, Examinations Services Manager, Examinations Operations Manager, Senior IELTS Administrator, Exam Officers in Johannesburg and Cape Town, Examinations Services Assistants (in Johannesburg and Cape Town) and Finance Officers. External: UK-based examination boards, venue Staff, enquirers, candidates, offsite venues, Exams Boards, UK Universities, Professional Bodies and local training providers
EXAM ASSISTANT.pdf
***BC Behaviours and Generic Skills**.pdf
BC Core Skills.doc