IT Support Officer Job Vacancy At D observer Integrated-Lagos

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IT Support Officer should have the ability to think logically with good memory of how software and operating systems work; should have excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution;

Job description:
• installing and configuring computer hardware operating systems and applications;
• monitoring and maintaining computer systems and networks;
• talking staff or clients through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues;
• troubleshooting system and network problems and diagnosing and solving hardware or software faults;
• replacing parts as required;
• providing support, including procedural documentation and relevant reports;
• following diagrams and written instructions to repair a fault or set up a system;
• supporting the roll-out of new applications;
• setting up new users’ accounts and profiles and dealing with password issues;
• responding within agreed time limits to call-outs;
• working continuously on a task until completion (or referral to third parties, if appropriate);
• prioritizing and managing many open cases at one time;
• rapidly establishing a good working relationship with customers and -other professionals, such as software developers;
• testing and evaluating new technology;
• conducting electrical safety checks on computer equipment.
• the ability to work well in a team;
• problem solving skills;
• a strong customer focus;
• the ability to priorities your workload;
• attention to detail.

Qualifications
B.sc/M.sc/Hnd/Ond in Computer Science;

NOTE!!!
APPLICATION IS OPEN TO LAGOS RESIDENTS ONLY

METHOD OF APPLICATION
Interested and qualified candidate should forward his/her
• CV/Cover letter to the HR through the email address: cv. dobserverintegrated @ outlook. Com Or
• Send Names, Contact Number, Qualification, Position Applied and Location, to the Message box or the number 0808-118-2113

- IT Support Officer ( [email protected] )