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MTN Nigeria Job Vacancy for Senior Manager, Disaster Recovery Information Systems-Lagos

MTN Nigeria, one of the leading telecommunication company operating in the country is currently recruiting at its Lagos office for the under-listed position:
Job Title Senior Manager, Disaster Recovery
Job Description
• To Provide Specialist Expertise In The Implementation Of Common Business Continuity/Disaster Recovery Processes; To Work Closely With Information Systems (IS) Staff To Evaluate, Recommend, Implement And Monitor Security Architecture, Tools, Methods And Standards.
• Support The Shareholder Return Strategy By Developing And Implementing The Division’s Processes That Are Aligned To Achieving All Elements On The Business Score Card. (I.E. Grow Market Share, Grow ICT & Data Revenue, Increase EBITDA Margins, Assure Revenue, CAPEX Returns Management And Net Subscriber Additions).
• Participate In The Review Of Business Processes (Headcount, Process Optimisation Etc), To Drive Efficiency Gains To Ensure At Least 5% Reduction In Divisional Budget Year-On-Year.
• Participate In Contract Negotiations To Reduce Cost And Drive MTNN Value Creation Philosophy
• Review Business Plans For MTN Nigeria And Manpower Imperatives For The Organization And Determine The Organisation’s Manning Requirements/ Manning Levels And Ensure Efficient Allocation Of Manpower For Organization Effectiveness.
• Serve MTNN’s Customers And Provide Solutions To Improve The Customer Experience.
• Partner With MTNN’s Ecosystem Partners To Deliver Business Value.
• Improve MTNN’s Net Promoters Score
• Collaborate With Other Business Units In The Development Of Business Models For Use In MTNN And Develop Measurement Strategies To Support Ongoing Strategy Development And Project Optimization.
• Network And Build Solid Relationships With Internal Units And Relevant Third Parties (E.G. Strategic Investors, Technical And Finance Partners, Business Consultants Etc.) And Develop A Close Working Relationship With Relevant Information Sources To Provide An Integrated Service.
• Design And Implement Disaster Recovery And Business Continuity Procedures For Re-Establishing Servers, Databases, And Operating Systems In The Event Of A Disruption.
• Assist In The Formulation Of Business Requirements, Technology Solutions And Directions For Disaster Recovery.
• Develop And Implement A Business Impact Analysis And Formulate Business Continuity Plans.
• Develop Appropriate Off Site Data And Document Repositories To Be Utilized If Information Were To Be Irretrievable At The Head Office Due To A Major Disaster.
• Develop And Implement A Plan To Provide Fail-Over Capacity Of All Mission Critical Servers, Applications And Networks.
• Develop, Review And Standardize All Recovery Plans, Including Process And Procedural Standards To Address Routine, Backup, Redundancy And Recovery Architectures.
• Ensure The Company’s Data, Data Systems, Infrastructure And Networks Are Recoverable In The Event Of A Disaster.
• Perform And Analyze Disaster Simulations For The Prompt Restoration Of Services.
• Develop And Manage The Disaster Recovery Plan To Ensure That, At All Times, The Recovery Objectives Of The Business Can Be Achieved.
• Identify The Work And Levels Of Services That Can Be Supported By The Disaster Recovery Systems.
• Investigate Current Performance Areas Of IS Systems Disaster Recovery Infrastructure And Identify Bottlenecks And Develop Ideas For Performance Improvements And Implementation.
• Review Existing Systems Metrics And Provide Forecasts To Management Regarding Systems Requirements For Disaster Recovery And Monitor Trends, Risk And Impact Analysis Forecast For Disaster Recovery.
• Recommend Technology Upgrades, Reviewing Status And Requirements With Application Owners And Technology Groups And Defining The Approach Needed To Meet Requirements.
• Determine Critical Business Processes And Establish Resources Required For The Successful Resumption Of Business Operations In The Event Of A Disaster.
• Continuously Seek Self-Professional Development To Sharpen Skills And Capabilities In A Versatile And Evolving Digital Landscape.
• Coach And Train The Team To Ensure Understanding Of The Objectives And Goals Of The Department, Awareness Of Set Targets/Requirements And Regularly Review Their Training Needs.
• Review The Performance Of Individual Team Members And Complete Appraisals In Accordance With The Employee Performance Appraisal Procedures And Time Schedules.
Job Condition
• Normal MTNN Working Conditions
• May Be Required To Work Extended Hours
• Occasional Local And International Travel Often At Short Notice
Experience & Training
• First Degree In Any Discipline Preferably Computer Science Or Equivalent
• ITIL, Disaster Recovery Certification
• Master’s Degree In A Relevant Discipline Will Be An Added Advantage.
• ITIL Manager Certificate Will Be An Added Advantage
10 Years Comprising;
• Manager Track Record Of 5 Years Or More; With At Least 3 Years In Relevant Sector/ Industry
• Worked Across Diverse Cultures And Geographies Advantageous
• 4-6 Year Experience Working In An Enterprise Telecoms Environment
• 3 Years’ Experience In Business Continuity Planning And Implementation
• 3 Years Of Experience In Disaster Recovery, Planning, Documentation And Testing Is Preferred.
• Experience And Knowledge Of Various Hardware Platforms, Operating Systems And Applications Currently In Use In The Industry
• Practical Experience Of Disaster Recovery Methods And Techniques
• Project Management Methodologies (PMP Or PRINCE2)
• Business Continuity And Contingency Planning
Minimum Qualification BEng, BTech Or HND