If you are passionate about working for a brand that believes in the difference that people make and in delivering value to our customers, MTN Nigeria is the place for you.
Manager Ethics Management
job description • Promote an ethical culture based on MTN’s Code of Ethics, shared values and vital behaviours in the interest of all stakeholders. • Coordinate all ethics management activities and elicit employee commitment to ethical behaviors. • Develop and deploy the Ethics Management Framework and communicate corporate ethics statements, policies, codes and supporting documentation. • Maintain up-to-date knowledge of ethics management requirements, compliance and reporting responsibilities, and related legal benchmarks from federal and state laws. • Conducts reviews of corporate policies to ensure consistency and integration with MTNN’s ethical thrust. • Institute processes and initiatives to embed corporate ethics messages and practices throughout the corporate culture. • Develop and maintain procedures for resolution of ethical conflicts, complaints, allegations, breaches etc. • Disseminate corporate ethics statements, policies and supporting publications. • Coordinate the annual Ethics week and drive integration of corporate ethics messages across the business. • Collaborate with BRM on investigations relating to complaints and allegations of ethical wrongdoing or conflicts of interest. • Institute Quarterly “Integrity” Recognition Scheme • Report on progress made with implementation and critical incidents and trends; mitigation of ethics risks. • Maintain the ethics risk register to ensure that Ethics is driven from the top and embedded in the organisation. • Collaborate with Human Resources and Business Risk Management on the development and implementation of ethics, conflict-of-interest training for all employees; conduct ethical decision-making training for senior management. • Conduct Ethic Management Roadshows across the organisation • Establish strategic Partnerships with MTNN leadership team to drive awareness on expected behaviours and potential impact of non-compliance on bottom line and company image/reputation. • Collaborate with Learning Management Team to orient new employees on ethics program. • Drive an increase in MTNN’s Net Promoter Score • Partner with MTNN’s Ecosystem Partners to deliver business value • Conduct Ethics Training for Business Partners and Stakeholders. • Review the performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules. • Facilitate employee awareness on Ethics – including providing regular training to employees on Ethics matters, application of standards and guidelines. • In conjunction with Legal, conduct periodic ethics risk assessments and recommend remedial actions arising from monitoring reviews on ethics assessments undertaken and report on progress made to close such actions. • Promote a sustainable culture that enhances employee productivity to facilitate year on year improvements in the Group Culture Audit.
job condition • Normal MTN working conditions • May require occasional travel
Experience & Training • First degree LLB, BL, social sciences or related discipline • Fluent in English • Minimum 6 years’ experience which includes: • Minimum of 3 years’ experience in an area of specialization with experience in supervising/managing others • In depth experience and understanding of the Nigerian telecommunications industry and regulatory framework • Effective stakeholder relationship management experience in a telecoms regulatory environment • Knowledge and experience of best practice ethics and governance frameworks, methodologies and emerging practice, risk assessments in the context of the Nigerian and global telecommunications industry. • Experience in policy governance & development of ethics related programs • Strong and effective business communication (verbal and writing skills) • Strong knowledge of internal controls is an added advantage Training: • On the job training • Post Graduate courses in Telecommunications Regulations – relevant courses, seminars, conferences and workshops to include: o Telecommunications Management training o Stakeholder Engagement o Competition Law o GSM conferences /Industry fora • Management Development Program
Minimum qualification BA, BEd, BSc, BTech, HND or LLB