Vacancy at Lifepage Group Property & Investment for Relationship Officer-Lagos

Lifepage Group Property & Investment is a Limited Liability Company duly registered with Corporate Affairs Commission (RC. 1187605) under the Companies & Allied Matters Act 1990 of the Federal Republic of Nigeria. Lifepage has been in business for about a decade and has made incremental progress in what we do.   We deal in Real Estate Development and Investments with expanse of land in Lagos, Ogun, Rivers States and Federal Capital Territory FCT, Abuja.
Relationship OfficerLocation: Lagos

Job Description

We are looking for a Relationship Officer with superior communication skills and a great work ethic to join our team.

As the Relationship Officer, you will work directly with customers to meet their needs, answer their questions and provide support.

The person in this role must also be a keen note-taker who is adaptable and optimistic.

 

Duties and Responsibilities

Answers customer inquiries via phone, email, and in person

Directs customers to online resources

Updates customer records in the system, including notes about interactions

Pitches ideas for improving customer care

Creates and maintains reports about customer interactions

Participates in team-building activities

Develops a rapport with customers

Makes recommendations to management to improve customer experience

 

Requirements and Qualifications

Proficient computer skills.

Previous experience in an office or call centre

HND, B.Sc in relevant field.

 

Personal Attributes:

Strong client-facing and communication skills.

Advanced troubleshooting and multi-tasking skills.

Strong organizational skills, process driven and ability to multi-task.

Efficient worker with strong attention to detail.

Fast learner to understand the products on offer and the business processes.

Good knowledge of customer loyalty management.

Conflict Management and Problem-solving skills.

Strong Creativity and Innovation skills.

 

How to Apply

Interested and qualified candidates should send their Applications and CV’s to: careers@lifepagegroup.com with “Relationship Officer” as subject.

Deadline:  2018-02-28

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