Maersk Vacancy for Customer Experience Partner- Port Harcourt

The Customer Experience Partner builds strong relationships with Customers to gain an understanding of their business. Typically handles a large number of Customers and their clearing agents. The level of impact is defined by volumes and/or revenue contribution to the country/cluster scorecard. Providing support on defined issues and contributing through application of expertise and knowledge. Exerts a behavior where he/she works independently within defined boundaries and guidelines in specific areas. Able to present results of own work to team.

We offer

-An exciting job opportunity in an international, challenging business environment characterized by high pace and high diversity. Based in Port Harcourt you will focus on creating valuable relationships with our current and new customers.
-International experience working for the world´s shipping leader, in a dynamic, global industry.
-A role with direct impact on our customer.
-A role where you are part of an evolved customer service concept, gain thorough knowledge & experience in customer service attitude in Business to Business.
-A workplace with a learning environment – one of the Maersk values is “Our Employees”.
-Personal and professional development.
-Career development opportunities and trainings.
-High pace work environment, with a high diversity of daily tasks.
-A winning team, which is always looking for improvements

Key responsibilities

We are looking for

-Preferably 3 years or plus in a related experience.
-Background in Banks, Telecommunication, Shipping/Logistics or Hotels will be a plus
-Languages Proficiency: English and Ibo
-Personal Characteristics (Soft Skills): Empathy, Active listening, Positivity; Patience and self-control; Humor; Persuasive speaking; Ownership; Confidence;
-Competencies and Knowledge: Customer Focus; Time management; Priority setting; Drive for Solutions; Teamwork; Organizational Agility; Creativity; Business Acumen; Action Oriented; Accountability; written communication skills


Last application date: 12/4/2018

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