Protection and Community Outreach (PCO) Project Manager in Monguno, Première Urgence Internationale

Première Urgence Internationale (PUI) is a Humanitarian, non-governmental, non-profit, non-political and non-religious international aid organization. Our teams are committed to supporting civilian victims of marginalization and exclusion, or hit by natural disasters, wars and economic collapses, by addressing their fundamental needs. Our aim is to provide emergency relief to uprooted people in order to help them recover their dignity and regain self-sufficiency. The association leads on average 200 projects per year in the following sectors of intervention: food security, health, nutrition, construction and rehabilitation of infrastructures, water, sanitation, hygiene and economic recovery. PUI is providing assistance to around 7 million people in more than 21 countries – in Africa, Asia, Middle East, and Europe.

Following the escalation of the Chad Lake conflict in Nigeria (North East of the Country), PUI has decided to also respond to this crisis from Nigeria. (since the organization already assists the Nigerian refugees in Cameroon)

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Humanitarian situation and needs :

With the biggest population in Africa, (between 178.000.000 and 200.000.000 habitants), Nigeria is ranked as the first economy in Africa mainly thanks to oil and petroleum products as well as mineral resources (gold, iron, diamonds, copper etc…). Despite a strong economy (although the past few years witnessed a significant weakening of economic growth), Nigeria suffers from huge socio-economic inequalities, and from high incidence of corruption, at every level. Within this volatile environment, the conflict in the North-East of the country and the linked widespread violence triggered a large scale humanitarian crisis.

Indeed, millions of people have been forcibly displaced in the Lake Chad Basin region due to the so-called Boko Haram conflict, and new displacement continues. Resorting to widespread sexual and gender-based violence (SGBV), forced recruitment and suicide bombings, Armed Opposition Groups’ (AOG) attacks on civilians persist. Ongoing conflict between AOG and Governmental Security Forces in all affected countries as well as the absence of basic services have created acute humanitarian and protection needs for those impacted by the crisis, including refugees, internally displaced persons (IDPs) and local communities.

In 2018, while the conflict lingers, attacks on civilians continue across Borno State. An increased number of attacks on IDPs in camps across the region have been reported since October 2017. In the first half of 2017 the number of suicide bombings in Borno state doubled compared to the same period of 2016. Suicide attacks have shifted geographically, from south central and eastern Local Government Areas (LGAs) to more central LGAs, with significant increases in Jere and Konduga. In December 2017, suicide attacks were still regularly reported.

Assessments conducted in newly accessible areas revealed severe humanitarian and protection conditions. Still, many people remain inaccessible to humanitarian actors due to insecurity, particularly in Nigeria’s Borno State and border areas of Cameroon and Niger.

Humanitarian consequences :

The violence in the Lake Chad Region has uprooted millions of civilians within their own countries, including over 1.8 million IDPs in Nigeria alone. In addition, some hundreds of thousands of Nigerian refugees have fled to neighboring Cameroon, Chad and Niger.

As of January 2018, close to 1,300,000 refugee returnees have been registered in Nigeria, sometimes under conditions that have not been voluntary, safe and dignified. Many of these return movements have resulted in secondary displacements as many areas of origin remain insecure and inaccessible. Projection for 2018 forecast new displacement and arrivals from the inaccessible areas (around 200,000). In total, at least 1.32 million of IDPs are located in Borno State. 50% of them are living in host communities.

The crisis has adversely affected the most vulnerable civilian populations, particularly women and children, older persons and those with disabilities or serious medical conditions. Around 60 per cent of those displaced are children and the number of female and child-headed households is on the rise because male heads of households have either disappeared, been killed or fear to return to join their families. Sexual and gender-based violence (SGBV) is widespread, and many people have suffered the trauma of violent experiences.

The Humanitarian Needs Overview (HNO) 2018 estimated some 7.7 million people in need of humanitarian assistance in Nigeria across the three states of the north east (Borno, Yobe and Adamawa) with most needs concentrated in Borno State. In determining the scale of the response for 2018 (more than 1 billion USD consolidated appeal!), humanitarian partners agreed to focus on states assessed as the most affected by the violent conflict, infrastructure destruction, mass displacement, ongoing insecurity and ensuing factors. The most critical areas requiring humanitarian assistance are located in Borno, Adamawa and Yobe states where millions of people are in need of urgent life-saving assistance.

Our action in the field :

PUI is present in Nigeria since April 2016. The Humanitarian NGO is targeting the needs of crisis affected populations in Borno State through a gradually implemented comprehensive integrated response.

PUI started its intervention with a focus on urgent needs pertaining to access to food commodities for IDPs and host communities (through a cash-based approach) and then up-scaled its response late 2016 with the inclusion of Primary Health Care and Nutrition activities. This was focused on populations living in Maiduguri (capital city of Borno state).

Also, as access and logistics were and remain a main constraint for the humanitarian community, PUI launched an inter-agency logistics platform in Maiduguri managing storage and cargo and servicing around 30 different humanitarian organizations.

Finally, and as resilience of affected communities remains a priority for the organization, a pilot livelihood recovery project was launch in order to decrease reliance on direct assistance and foster aid sustainability.

Following a comprehensive and inclusive programming exercise during the last quarter of 2017, the main programmatic objectives of the mission for 2018 were defined and can be synthetized as follows:

  • Continue and further develop the response to urgent needs of IDPs and Host Communities living in Maiduguri City through Food Security, Health and Nutrition activities.
  • Further develop the integrated multi-sector response in Maiduguri City with the widening of the sectoral scope of PUI intervention by adding Protection and a strong outreach component, to the response portfolio (either directly or through coordinated approach with external actors)
  • Continue and further develop the logistics support to the humanitarian community from Maiduguri City Warehouse

Develop the opening of an additional operational base in Kukawa LGA with the provision of health and nutrition services for IDPs and host communities starting in June 2018.

Click here for more information about our response to the crisis

As part of our activities in Nigeria, we are looking for a A Protection and Community Outreach (PCO) Project Manager in Monguno.

Under the supervision of the Field Coordinator Monguno, the Protection and Community Outreach (PCO) PM is in charge of developing and ensuring the good implementation of protection and community outreach activities. The component under the PCO PM supervision, part of PUI holistic response to the Kukawa population needs, aims at setting up and managing a Protection community approach in the area of intervention (Kukawa LGA) with the objectives to:

– Setting up a strong community network in collaboration with Consortium partners (Protection, WASH and Shelter actors) and in
link with PUI health and nutrition activities (public health surveillance, detection and referral of malnutrition cases)
– Community awareness: health, nutrition, protection messages (including access to services)
– Identify, monitor and refer (internally and externally) protection cases
– Support PUI health team on safe identification and safe and confidential referral from/to GBV case
– Design and implement a protection monitoring strategy in collaboration with the MEAL department
– Design the links between PCO and future MHPSS activities in collaboration with the MHPSS specialist
– Identify multi-sector emerging needs in the targeted areas and perform rapid assessments and referral (internally and
externally)
– Participate to the design of a contingency and preparedness plan
– Strengthen PUI knowledge of the community
– Further improve PUI’s acceptance within the community
– Work closely with the Mission MEAL department in order to bridge accountability, needs’ assessments and referral Information
Management Systems
– Ensure protection mainstreaming on PUI’s sectors (trainings and recommendations based on protection monitoring

This position will be critical to:
– Ensure a continuous grasp on the population needs
– Reinforce PUI integrated approach through the set-up of robust internal referral pathways (with Nutrition, Health, Food Security,
Accountability teams)
– Strengthen PUI reactivity responding to emerging humanitarian needs (outbreaks, new displacements in the area of intervention, etc.)
– Offer support to protection cases through a clear and complete case management / referral pathway

Tasks and Responsibilities:

Project planning and implementation: She/he implements the base’s PCO strategy by leading the set up of a Community Outreach Network in the areas of intervention and setting up the referral/information sharing systems. She/he monitors program progress, including the qualitative and quantitative aspects; and enforces policies, standards & codes of conduct.

Information sharing, assessments and referral system: He/she participates to the development and follow up of the internal and external referrals system He/she ensures an in depth analysis of data collected by the PCO teams, and shares analysis and data with the relevant departments. He/she contributes to the design and supervises the implementation of multi-sector assessments and leads the relevant internal and external referrals pertaining to the needs identified.

Team management and capacity building: He/she drives the recruitment and supervises the ‘PCO team’. He/she supervises capacity building support to the project team as appropriate and training activities on the basis of identified needs. He/she suggests modifications in terms of PCO team structuring and responsibilities’ split. He/She ensures protection mainstreaming trainings to PUI identified staff.

Capitalization, reporting and development: He/she is responsible for the qualitative production of internal and external activities’ reports, and Project Monitoring Tools. He/she supports the FC and the Grants Officer in providing sufficient and detailed information for program reporting for donors and PUI HQ. He/she contributes to ongoing capitalization efforts regarding
program methodologies, lessons learnt and challenges. He/she drafts specific Activity Forms as per the mission’s learning strategy in direct link with the MEAL department. He/she contributes to the adjustment of current intervention or/and development of new interventions on the basis of identified needs.

Representation and coordination: Upon request from his/her supervisors, he/she ensures and coordinates the PUI’s sectorial representation in the area which he/she is responsible for among partners, donors, authorities and other stakeholders and participate to the Ad Hoc relevant meetings. She/he ensures an efficient coordination with the other departments of the base. One part of this project is funded through a Consortium of 6 INGOS.

Logistics and Finance: She/he coordinates with the Logs and Admin/Finance teams to mobilize effectively the resources allocated to the program supervised, including forecasting any adjustments needed, taking into consideration determined budget and compliance with logistics and administrative procedures. He/she is responsible for the activity budget lines of his/her project budget and for following-up on the expenditures while providing monthly budget forecast and updating the
Operational Follow Up tool on a bimonthly basis.

Safety and Security: He/she contributes to compliance with safety rules within the mission, especially by the program team under his/her management and communicates any security/safety-related information to the base Security Focal Point.VilleMongunoExpériences / Formation du candidat

Training:

Relevant master degree from an accredited academic institution preferably in Psychology, Education science, Social Work
Project management
Needs assessment, PSEA, (S)GBV, CP case management

Experience:

Min.2 years as a manager of humanitarian projects in the protection sector
Strong experience in community based protection activities and protection monitoring
Experience in Protection case management
Knowledge of integrated / multi-sector approach
Previous experience with database system

Knowledge and skills:

Demonstrating good knowledge of UN and NGO mandates and programs in the humanitarian responses, post conflict construction and development/resilience
Excellent planning and organizational skills
Excellent writing skills
Very good Knowledge of project management

Required Personal Characteristics (fitting into team, suitability for the job and assignment/mission):
Ability to provide/structure instructions clearly and concisely both orally and in writing
A high sense of discretion and integrity when dealing with sensitive protection information
High degree of responsibility, initiative, alertness, emotional stability, the ability to prioritize a heavy workload and to delegate
accordingly
Professional attitude and the ability to build successful working relationships with contacts outside of the projects. Demonstrate an
integrated approach and attitude through normal work activities and a thorough understanding of community-based protection issues in the country of operation
Self-motivated, flexible and adaptable to the needs of the team and organization
Strong commitment to support/develop capacity of national staff and developing second layer of leadership
Team player: proven management ability and inter-personal skills

Languages:

English Mandatory

Proposed-terms:

Fixed-term contract – 6 months

Starting Date: September 2018

Monthly Gross Income: from 1 815 up to 2 145 Euros depending on the experience in International Solidarity + 50 Euros per
semester seniority with PUI

Round-trip transportation to and from home / mission, visas, vaccines…

Insurance including medical coverage and complementary healthcare, 24/24 assistance and repatriation

Housing in collective accommodation

Daily living Expenses (« Per diem »)

Break Policy : 5 working days at 3 and 9 months + break allowance

Paid Leaves Policy : 5 weeks of paid leaves per year + return ticket every 6 months

For more information about our offer, please look at the complete job description on our website!

HOW TO APPLY:

Please send your application (Resume and Cover Letter) to Emmanuelle Gracia, Human Resources Officer for Expatriates, at [email protected]

Closing date: 31 Oct 2018