Country / Territory
Pay Band: 8 Contract type: Two Years FTC. Location: UK or EU Closing date: 23:59 (UK time) on the 16th June 2019. Applicants must have the right to work in the UK.
Please note that in December 2020, the British Council will relocate to its new global headquarters: International Quarter, Stratford, London E20.
The British Council is seeking the following:
Global Account Managers – Pearson Edexcel
Global Account Manager- Cambridge English
Reporting to the Head of School Exams or Head of Professional & University Exams
this is an exciting opportunity to provide excellent Key Account Management for all key accounts, proactively identifying opportunities for growth, managing risk and understanding who are the main decision makers and influencers. To develop KAM plans in line with the school, professional and university and deliver income and surplus growth in line with ambitious global targets- by maximizing value from key accounts.
In addition to the above you will;
- Develop a much deeper knowledge of key accounts to ensure all their needs are being proactively met and they feel really valued.
- Grow and develop all key accounts whilst maintaining quality and customer satisfaction as their demands change
- Ensure we provide fair, even handed and transparent key account management to all examination boards in the UK and overseas.
- This role will play a key role in helping bring to life the new structure and make it work in order to deliver the new operating model principles
- Evolving the British Council examinations services offer in response to client and the changing nature of assessment / technology
See role profiles for full details of each role and accountabilities.
Essential qualification, skills and knowledge for both roles assessed at shortlisting stage:
In addition, the following role-specific essential criteria must be demonstrated in applications, to be assessed at shortlisting stage:
British Council Core Skills required for both roles and assessed at shortlisting/interview stages:
Communicating and influencing (level 4)
Managing projects (level 4)
Account and partnership management (level 4)
Commercial and business development (level 4)
Finance and resource management (level 4)
British Council Behaviours assessed at interview stage for all both roles:
Creating shared purpose (more demanding)
Connecting with others (more demanding)
Being Accountable (most demanding)
Working together (most demanding)
How to apply: Only applications submitted via the jobs portal will be considered. Please ensure you address the role-specific essential criteria for the role(s) you are applying for.
For more information and a complete list of responsibilities, please select links below:
Account Manager role profile
British Council skills
British Council Behaviours
If you feel that you are suitable and would like to be considered for this role, please apply before 23:59 UK time on the 16th June 2019
The British Council is committed to a policy of equal opportunity and is keen to reflect the diversity of UK society at every level within the organisation. We welcome applications from all sections of the community. In line with the British Council’s Child Proaatection policy, any appointment is contingent on thorough checks. In the UK, and in other countries where appropriate systems exist, these include criminal records checks.
The British Council believes that all children have potential and that every child matters – everywhere in the world. The British Council affirms the position that all children have the right to be protected from all forms of abuse as set out in article 19, UNCRC, 1989