IBM Nigeria is recruting for an IT Specialist.

IT Specialist

Based permanently in Nigeria

Full-time

Travel up to 25%; travelling 2 days a week, home on weekends

Job description

This role specializes in performing problem determination and problem source identification in software environments.

Responsibilities include: – problem analysis, evaluation, recreation, and resolution of customer reported problems – the use of relevant problem management systems to search for known problems and to create new entries/update existing entries – advice and guidance to customers regarding the use of software – the use of IBM technical resources and tools to answer customer questions and respond to customers requirements Software environments include operating systems, programming languages, database management systems, packages, development tools

Required

* Bachelors Degree

* At least 6 months experience in Customer Relationship and Support

* At least 6 months experience in Communication and Interpersonal skills

* At least 2 years experience in AIX System and Support

* English: Fluent

Preferred

* At least 1 year experience in Customer Relationship and Support

* At least 1 year experience in Communication and Interpersonal skills

* At least 3 years experience in AIX System and Support

* Certified in Information Technology

* Additional informationMust have good listening skills

* Must be able to work well with people at all levels of the organization.

* Must be able to consistently demonstrate tact, courtesy, reliability, and maturity while carrying out assigned duties.

* Must be able to understand and carry out complex oral and written instructions.

* Must be able to work in a team environment.

* Responsible and accountable for all actions. Position based in NIGERIA.

* Good organizational and time management skills.

* Perform well under stress and be able to cope with short/tight deadlines.

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Click here to apply online.

http://clk.atdmt.com/TMP/go/194295151/direct/01/

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