Job Title
Decision Support Systems Manager
Department: Marketing and Strategy
Location: Lagos
Job Description:
•Generate business requirements and participate in coordination of overall data architecture.
•Produce analysis and business intelligence services for CEO; Marketing & Sales users by utilizing various tools and drawing on proven proficiency/ experience (including all aspects of the architecture of cube/report design, creation, storage and access)
•Manage the business process group including all business rules.
•Estimate projects for business analysis given the data and systems available and reporting needs of end users.
•Interpret business needs into functional requirements and manage the entire lifecycle for IT deliverables.
•Generate information and provide analysis that support customer management, planning and activities to meet MTN strategic requirements
•Liaise with Marketing, Sales and relevant departments to ensure adequate information is collated to enhance business needs
•Oversee the development and implementation of models on attrition and churn in support of Data Mining function
•Provide guidance to management to evaluate the effectiveness of marketing and sales campaigns by interpreting analytical information
•Interface with technical resources to understand and make best use of the corporate analytical systems, data warehouse and translation tools.
•Provide analytical commentary on reports exiting the department
•Provide ongoing and ad-hoc reports on essential “health indicators” of the business
•Develop geographical/regional information/analysis
•Provide ongoing and ad-hoc reports on key elements of the business
•Ensure the integrity of enterprise financial information by applying correct business rules and ensuring they are adhered to
Job Conditions: Normal working conditions Drivers license Regional Travel
Reporting To: General Manager, Business Intelligence
Required Skills:
•8 years work experience comprising:
•Minimum of 2-3 years in Information Systems and/or analytical business systems
•4 years of relevant experience as a project manager and business process analyst
•Proven experience with SAS, Business Objects, product selection/ proof of concept; data warehousing
•Product and marketing management experience very desirable.
•Strong knowledge of Business Intelligence products, best practices, and implementation approaches required.
Employment Status : Permanent
Qualification:
Bachelor’s degree in business/information systems management or related field, and appropriate relevant professional experience required. Masters of Business Administration highly desirable. Telecom Industry experience preferred.

This vacancy expires on 3/2/2011

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