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Etisalat Nigeria Jobs:Account Manager-Corporate Sector (Financial Services)-Lagos

Job Title        Account Manager-Corporate Sector (Financial Services)

Location        Lagos,NG

Function
Job Summary       

Assist in the achievement of defined corporate sales target in assigned sector (Financial Services) and maintain relationships with existing customers

Adhere to periodic sales plan for assigned sector

Manage/ maintain assigned corporate accounts while ensuring acquisition of new customers and overall achievement of assigned sales targets

Maintain accurate and up-to-date sales records/ documentation for assigned sector including prospect sheets, customer database and funnel analyses

Possess detailed technical knowledge of specifications and usage of Etisalat Nigeria’s product spectrum

Identify new sales prospects (in assigned sector) and develop periodic prospect lists to facilitate customer sourcing for the attention of the Manager-Corporate Sector (Financial Services)

Ensure sales administrators in assigned sector consistently adhere to standard customer service policies in their interactions with assigned customers

Process customer orders and follow up with Distribution personnel to ensure prompt product delivery in line with organizational policies

Log and address customer complaints, escalate appropriate issues, and follow up with relevant personnel to ensure proper resolution

Liaise with relevant unit/ team/ function in carrying out all relevant activities

Attend team/ divisional/ departmental meetings as required and assist in the preparation of relevant presentations and proposals

Provide guidance and manage the performance of subordinates

Prepare/ compile agreed periodic activity and performance reports for the attention of the Manager-Corporate Sector (Financial Services)

Perform any other duties as assigned by the Manager-Corporate Sector (Financial Services)

Principal Functions  

Educational Requirements:    
First degree or equivalent in a relevant discipline

Experience, Skills and Competencies:

Between three (3) and five (5) years directly relevant post-NYSC work experience selling to major corporates, preferably within the telecoms business environment

Educational Requirements        

Ideal candidate must be able to demonstrate solid sectoral knowledge

Experience,Skills & Competencies

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