Stanbic IBTC Holdings PLC is a full service financial services group with a clear focus on three main business pillars – Corporate and Investment Banking, Personal and Business Banking and Wealth Management.
Stanbic IBTC Bank legally became part of Standard Bank Group 24th August 2007. The Standard Bank Group merged its Nigerian operations, Stanbic Bank Nigeria with that of IBTC Chartered Bank PLC. Stanbic IBTC Bank is a major financial service provider engaged in personal banking, business banking, credit cards, corporate banking, non-interest banking and wealth and investment banking in Nigeria.
Personal & Business Banking Products Analyst
Job ID: 12875
Division: Business Banking
Position Category: Product
Division Proposition
Standard Bank is the largest bank in Africa and our highly visible brand, award-winning service, and strong global presence helps us maintain our market-leading position. We place huge value on the talent of our people to drive our continued success, and to support our plans for growth. We now need a talented and resourceful Product Analyst to help us fulfil our business objectives and build customer loyalty.
Position Description
Main purpose of the job
Product management is the multi-disciplinary approach to developing, distributing, and maintaining product offerings to serve customer objectives. It links customer needs and satisfaction to the corporate objectives of profitability and delivery of the promised performance to shareholders.
Key responsibilities
Management and growth of economic profit of PBB Products portfolio in various segments, focusing on the key components of economic profit, and the underlying business drivers:
o Number of customers and accounts
o Quality of data
o Validation of fee and Commission Income
o Costs
o Product profitability
Management and control:
o Product governance
o Training and manual update
o Control reports
Conduct market and competitor research
Key performance measures /KRAs
Timely reporting reports
Play a key role in the rollout of new or amended products and driving product campaigns
Follow up on the quick implementation of weekly exceptions; correction of customer segmentation errors, wrong coding and general data clean up
Support product governance process to ensure timely rendition of all product papers
Carry out periodic monthly market survey (internal & external) to ensure the business correctly profiles the voice of the customer
Job Requirements
Required Experience: 1-3 year(s)
Desired Courses: Accounting, Finance, Economics
Required Skills and Qualifications
Knowledge
Qualifications:
Preferably a degree with Accounting, Finance, Economics
Knowledge of basic software packages (Word, Excel, PowerPoint, MS Project, MS Access etc)
Experience
2-3 years retail banking experience
Financial experience an advantage
Required Competencies
Business/ Technical Knowledge
Strong financial grounding
Understanding of risk and risk management
Problem solving
Personality Attributes
Team player
Performance Driven
Self Starter
Resilient
Analytical skills
Ability to work some level of ambiguity
Important relationships
Internal:
Important relationships include Segment, Marketing, other Product houses, Customer Channels, Operations, IT, Finance and MIS
External:
Liaison with relevant key stakeholders to ensure products offer solutions to their needs
Liaison with other external parties where opportunities may be realised
We are an equal opportunities employer and are totally opposed to discrimination in any form. It is our policy to provide equal employment opportunities for all employees regardless of race, sex, colour, nationality, national or ethnic origin, sexual orientation, marital / partnership status, religion, age or disability
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