Job Purpose:

Act as a personal assistant to Senior Manager and perform clerical and support duties to the Department under a moderate supervision. Perform variety of tasks that require a dgree of independent judgement and direction. This job requires a greater knowledge of office procedures and computer softwares, and a higher level of independent judgement in determining appropriate solutions to given situations. apply now
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Zain Company is the 4th largest operator worldwide by geographical footprint, a pioneer of mobile telecommunications in the Middle East and now a major player on the African continent.

Experience and Qualifications:

Bachelor Degree in Human Resources or related fields
2 years and above experience in the same field
Excellent English (Read/ Write)
Excellent Computer Skills
Excellent skills in MS-Office Applications (Word, Excel, P.Point, Out-look)

Nationality and Age:

Saudi National
Age between 25 to 30
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Main Responsibilities:

Handle all technical changes to the production applications (projects and change requests).
Collaborate with the vendor on the development and documentation of technical requirements for solutions.
Develop design documents based on the agreed upon requirements.
Participate in the IT process (design, build, test, deploy) for in-house developed IT solutions.
Experience:

The ideal candidate will possess a minimum requirement of 1 year work experience in a similar field.

Qualifications:
The candidate needs a Bachelor in Comp Science, Info Sys, or Engineering (exceptions if ample experience) or related field.
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Our business is one of innovation, development, technical change and refinement. Demand is growing all the time, not simply for the services we already provide, but for greater and more diverse services and even higher quality performance. Our pace is fast, our rewards high, our work a constant challenge.

Experience:

The ideal candidate will possess relevant work experience in a similar field.

Qualification:

Successful candidates will possess a Diploma or Bachelor degree from a reputed University.
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Zain has the following current vacant positions:
Current Positions

Vacancy Title Location

Business Development Analyst Riyadh – Saudi Arabia
Partnerships and Alliance Manager Riyadh – Saudi Arabia
Technology & Market Evolution Expert Riyadh – Saudi Arabia
Customer Services Representative Manama – Bahrain
Sales Coordinator (Retail) Riyadh – Saudi Arabia
Sales Coordinator (Alternative Channels) Riyadh – Saudi Arabia

Method of Application

Interested and qualified candidates should click here for more and to apply

Job Code: ZAIN1816 – Job Title: Customer Services Representative
Business Unit: Zain Bahrain Division: zzCustomer Care (Do Not Use)
Location: Manama – Bahrain Closing Date: 28-Feb-2009

Operator Overview:

Zain, Bahrain has been set up to become the model for a mobile telecommunications company for the rest of the MTC operators. Our leadership has sought to break many records while building the company including launching our services within 7 months which included building our infrastructure, recruiting suitable people and setting up operations. Our commitment to our national obligations resulted in exceeding the 75% Bahraini workforce constraint imposed by our government by 9% and doing it 1 year ahead of schedule plus exceeding our targeted 80,000 customers within our first year of operations by 20%.

The main competitive advantage sought by our leadership was not in the infrastructure or technology, but in our people and organizational culture.

Job Purpose::

Under general supervision, process customer contacts and fulfil their needs to ensure maximum customer satisfaction.

Main Responsibilities:

Receive calls and answer customers efficiently.
Satisfy the customers’ needs as best as possible.
Ability to manage calls with high temper customers.
Ability to let the customer understand the rules and procedures on the mechanism of bill issuing.
Provide the convenient treatment which must a customer get if he/she is asking non telecommunication issues.
Track every enquiry, complaint or suggestion into the Remedy System.
Do payments through credit cards “E-money”.

Education and Experience:

Bachelor degree in Business or related fields.
0-3 years experience in Customer Service or relevant areas.

Core Competencies:

Effectively communicate by listening actively, share relevant information with others and interact with others to establish fair and effective relationships.
Identify customer’s requirements correctly, exceed customer expectations and act proactively for ensuring customer satisfaction
Ability to develop cooperation and teamwork while working toward solutions that generally benefit all parties
Capacity of recognizing owns feelings and those of others for motivating ourselves and managing emotions well in ourselves and in our relationships.

Note: you will be required to attach the following:
1. Resume/CV
2. Passport-size photograph apply online here

we are currently recruiting into various positions across the globe,click here to enter our site and Click on the vacancy title to view more details and apply online
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The company has the following vanacies at the various locations thus:
VAS Engineer (Lebanon) Beirut – Lebanon
Generator Technician (Lebanon) Beirut – Lebanon
Senior Network Planning Engineer (Lebanon) Beirut – Lebanon
click here to apply for any of these available vacancies.successful careertips and interview formats here