Key Responsibilities
Sales process
·  Maintain open lines of communication with major suppliers, key players, agents and A.P.M
   Moller staff within Zimbabwe and overseas.
·  Manage the selling process to external customers, including pricing contract negotiations
·  Undertake projects and tenders as requested
·  Pro-actively search, qualify, develop and engage into new customer relationships
·  Close liaison with customer services and credit controllers to ensure all operational and
   credit control procedures are adhered to context
·  Identify account needs, opportunities and key buying factors for existing customers, and
   formalize those into account plans and strategies
·  Ensure full penetration into and mapping of customers organization
·  Seek to continuously improve customer satisfaction
·  Ensure adequate update of relevant Maersk IT Systems (MARS, INSIGHT, SCV etc) for
   which s/he has responsibility
·  Obtain overall detailed knowledge of commodity market, client’s
·  Monitor outstanding freight and adherence to agreed contractual credit terms (if any)
·  Promote E-Commerce products

Customer Relationships
·  Own the overall customer relationship for existing customers, as well as potential new
   customers
·  Establish strong, multi-level, win/win relationships with new and existing customers
   (including main decision makers and influencers)
·  Effectively handover to Customer Service, Operations, Finance etc for terms and conditions
   agreed with customers in their contracts

Post sales support

• Actively engage Customer Service into the customer relationship to ensure customers know relevant contact points in case of service failures
• Provide service support and claims resolution for extraordinary issues

Competencies and skills required 

• Educational background, within shipping/logistics and/or sales & marketing/economics
• Solid experience with MS Office programmes
• Analytical and financial skills
• Commercial mind set with minimum 2 years of relevant work experience
• In depth yield management knowledge
• Strong knowledge about ML products and services
• Strong knowledge about market, competitor and industry trends
• Strong negotiation skills
• Effective time management

Personal Characteristics

• Strong communication skills
• Results oriented
• Proactive
• Proficiency in both verbal and written English

 
Should you wish to get further details about this position please contact:

Mr. Agnaldo Laice
Email: mozhrdmng

Apply for this job

ActionAid is an international anti-poverty agency whose aim is to fight poverty worldwide. Formed in 1972, for over 30 years we have been growing and expanding to where we are today – helping over 13 million of the world’s poorest and most disadvantaged people in 42 countries worldwide.

Youth Programme Advisor – Zimbabwe
MS Zimbabwe is looking for a Youth Programme Advisor to support the implementation of the Operation Day’s Work (OD) project from 2010 to 2012.

The advisor will work closely with 2 MS partners i.e. Youth Ahead Zimbabwe (YAZ) and Bulawayo Youth Survival Alternative Project (BUIYSAP).

Job tasks include:
Train partner organisations in designing and implementation of youth leadership training courses.
Technical and innovative support for vocational skills training programmes for the youth.
Technical support to YAZ and BUIYSAP in project management, budgeting and monitoring.
Facilitate networking among YAZ, BUIYSAP and other like minded youth organisations and networks in and outside Zimbabwe.
Facilitate exchange visits/ study tours between OD membership, MS volunteers/membership and the YAZ, BUIYSAP membership.
Together with YAZ and BUIYSAP develop strategies to ensure smooth flow of information between the organisations, MS Zimbabwe and the OD project office in Denmark.
More specified job tasks are listed in the detailed job description available at www.ms.dk

Required qualifications:
Minimum 3 years of relevant post graduate work experience.
Knowledge of and demonstrated experience from developing countries
Practical experience in:
- designing and facilitating capacity building interventions for community based organisations/private voluntary organisations/NGOs in developing countries.
- facilitating youth training programmes and workshops/courses, particularly youth leadership training.
Experience with developing LFA formats, monitoring and evaluation experience as well as organisational development and managing budgets.
English language proficiency.
Flexibility, tolerance and openness.
Coaching & advisory skills.
Danish language proficiency an added advantage
Work experience in youth focused organisations would be an added advantage.
MS Zimbabwe is presently the country programme of MS ActionAid Denmark. MS Zimbabwe is currently in a merger process with ActionAid Zimbabwe and it is anticipated that within the next couple of years MS Zimbabwe will become part of an independent National ActionAid Zimbabwe programme.

The Youth Programme Advisor will thus be working within an organisational transition period.

Application deadline and procedures:

Deadline: September 13th 2009
All applications must include a letter of motivation and an updated CV. All applications are forwarded to [email protected]
Phone interviews September 18th 2009
Face-to-Face interviews are scheduled to take place in either Denmark or Zimbabwe on October 6th and 7th 2009

All applicants will be notified after the final selection.

Starting date:
Contract start is the 1st of December 2009. The contract is for 3 years.

More Information:

A comprehensive job description is available at www.ms.dk. The job description includes thorough information about the job content, terms of conditions and back ground for the placement.

At www.ms.dk it is also possible to download the MS Zimbabwe Country Programme Strategy and other relevant information.
For further questions, please refer to:
Thematic Coordinator Susanne Adelhardt Jensen at +45 7731 0067/[email protected]
Or
HR Officer Vibeke Odd Jensen at +45 77310024/ [email protected]

MS ActionAid Denmark works for just and democratic governance and empowerment of the world’s poorest.
MS is associated to ActionAid International. Together, we fight poverty in more than 40 countries.