Senior Telecom Engineer

Position title: Senior Telecom Engineer
Grade: PL-5
Position N°: NA
Reference: ADB/09/093
Closing date: 15/12/2009
Objectives

The principal activities of the LAN, Telecommunications and User Support Division are to ensure that the
computer and telecommunication systems of the Bank fit the needs of the Institution and function in an efficient and cost effective manner, and that the user community is equipped and trained with the appropriate standard tools.

Duties and responsibilities

Under the general direction of the Division Manager, the incumbent will carry out the following duties and responsibilities:

Provide technical expertise and direct assistance for configuration management with emphasis on telephone technologies to support the development and deployment of the Bank’s information systems.
Participate in oversight of the technical administration and management of all mission critical voice communications systems and services of the Bank.
Provide assistance in strategy and planning, implementation and upgrades, capacity planning, operation, and trouble-shooting and resolution coordination of any issues regarding these systems.
Ensure that telecommunications equipment and services are maintained and continue to operate according to service level agreements, both with vendors and the Bank’s client.
Manage the Bank Private Automatic Board Exchanges (PABX) and ensure that equipment functions correctly and that information is safeguarded.
Assist with the migration of the Bank’s telephony infrastructure to an IP-based platform (the Integrated Communications Platform – ICP project), including implementation, integration, training and roll-out of endpoints
Oversee the backup of Bank call record and billing information as well as the information transfer between the PBX and automated information systems.
Coordinate the connection/disconnections as well as transfer, maintenance and repairs of phone, fax and telex machine including services with the local telephone companies and users.
Completes the evaluation of hardware and software for adoption within the Bank’s computing environments, providing technical expertise with emphasis on telecommunications technologies.
Represent the ADS in corporate and inter-agency forums related to configuration management activities, with emphasis on telecommunications technologies e.g., AGIP seminars etc.
Provide leadership for corporate teams assembled to deal with telecommunications problems of common concern or to find ways of avoiding such problems; to determine ways of improving service to corporate and other established offices.
Translate user requirements into specifications and standards for inclusion in procurement contracts and in evaluating equipment and software proposed for inclusion in contracts; advise the Corporate Computer Security Officer in dealing with issues of electronic security for computing systems.
Lead and provide guidance in the design, development and maintenance of administrative procedures to ensure an efficient delivery of Bank’s programs and services;
Ensure that these functions are carried out professionally and in a manner supportive of a safe and healthy working environment, and exercise safety precautions when exposed to dangerous objects, chemicals, extreme temperatures, etc.
Work within a team concept to develop and implement ways to improve the efficiency, effectiveness, and quality of the products and/or services provided to internal and external customers.
Perform any other duties pertinent to the work of CIMM.2, assigned by the Division Manager or the Director.
Selection Criteria

Including desirable skills, knowledge and experience

At least a Master’s degree or equivalent in Electronics, Computer science, Telecommunications and Information technology or relevant discipline;
Preferably a minimum of five (5) years of relevant working experience;
Mastery of telecommunications, including equipment and software and the relationship of such equipment and software to ADB computing platforms and information systems;
Mastery of established telecommunications procedures and protocols and the interfacing of these with private sector procedures and protocols;
Working experience with IP-PBX and Voice over IP systems; Working knowledge of telephone security requirements and procedures;
Good experience of VSAT and videoconference Bridging System;
Skill in effectively translating complex technical concepts into language that can be understood by a wide range of employees who are not telecommunications professionals.
Ability to defend decisions and good negotiations skills; ability to work independently and effectively with other technical and management professionals of diverse occupational and cultural backgrounds in a cooperative, team environment.
Ability to communicate effectively in English and/or French or a good working knowledge of the other language;
Skills in use of the Bank’s standard software: Microsoft office, etc., SAP or SUMMIT knowledge an advantage.
Document download

Senior Telecom Engineer (31 KB)

Submitted by: Benson MAINA, Ag. Division Manager, CHRM.1
Approved by: Daniel J. TYTIUN. Director, CHRM
Only applicants who fully meet the Bank’s requirements and are being considered for interview will be contacted. Applicants will only be considered if they submit (preferably electronically, to: [email protected]) a fully completed Personal History Form (PHF), available from the Bank’s web site, and attach a comprehensive Curriculum Vitae (CV) indicating date of birth and nationality. The President, ADB, reserves the right to appoint a candidate at a lower level. The African Development Bank is an equal opportunities employer and female candidates are strongly encouraged to apply.
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