CTS Training Facilitator

Functional area: Service
Country of service: Saudi Arabia
City: Khobar
Company name: Atlas Industrial Equipment Co.
Personnel manager: Amin Bennaceur
Phone: +971 4 704 0122
Email: [email protected]
Send Application To: [email protected]
Last date to apply: 2011-04-04
Job description:

- In concert with CTS division develop training modules / programs from entry to expert level
- The training should be predominately hands on supported by appropriate documentation for easy reference
-This will include behavioral tutorials in customer approaches, dealing with difficult customers and customer circumstances
- Organization of structured training programs for direct and dealer service people.
-Accumulate training tools and fixtures to allow ease in demonstration and fault finding process, Fostering that works to a root cause analysis.
- Provide customer training as required upon request
- Develop follow up criteria / tools to measure the effectiveness of training.
- Measure the competence level regularly and provide suggestions as to further training / development requirements
- Maintain training and development records as required.
- structure all available training programs / material in a transparent way.

Experience requirements:

- Extensive hands on service experience with CT products
- Experience in training / transferring of knowledge

Knowledge:

- The ability to document and develop written training programs for publication
-The ability to fluently communicate in Arabic is a must
-Strong verbal and written communication skills

Educational requirements:

- A university degree in engineering
– Industrial engineer with a solid basic technical skills as fitter, insturmentation, low voltage electrical refrigeration

Personality requirements:

- The candidate should be able to inspire the students, acting as a strong positive role model
- Strong interpersonal skills
- Dynamic person

Country and city description:

The position could be based in Al Khobar, Saudi Arabia, Manama, Bahrain or Dubai, UAE

Company presentation:

Atlas Industrial Equipment Company (Atlasco) is a customer center within the Compressor Technique Business Area and is responsible for the Sales & After Market activities for Compressor Technique, Construction & Mining Technique & Industrial Tools in the largest market in the Gulf Region.

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