Revenue Assurance Analyst At Zain Sudan

Zain operates in eight countries across the Middle East and Africa and employs over 6,700 employees. Although we come from different backgrounds and geographies yet we all share a passion for what we do. “A Wonderful World” is Zain’s brand signature and we tend to apply it to all facets of life at Zain.

We know that in the ever-changing world of mobile communications we always need to keep ahead of our competition especially by continuing to develop our people. Our People Development Department will provide you with the necessary training, resources and support to achieve remarkable results.

In addition to providing you with opportunities to develop your career, we also want you to enjoy real job satisfaction. At Zain we make sure that every person in recognized and rewarded fairly, that is why our salaries and the wide range of benefits are among the most competitive in the industry and region.

Please review the below details and apply now if you think you are right for the job.
About Zain Sudan:
The country’s leading operator was established in 1997 and today serves 11.4 million customers as of June 2014, reflecting a market share of 41%. Possessing the country’s most advanced voice and data network, the operator’s network extends to an impressive 86% of the population through a total number of 2,331 network sites. Through constant development of the telecommunications infrastructure and proactive marketing initiatives, Zain remains committed to offering customers in Sudan the most dynamic products and services. The foundation of Zain Sudan’s achievements lies in the company’s ability to inspire its employees to deliver the best and most imaginative services at every level. With an energetic and inspired predominantly Sudan workforce, the company is committed to employing high caliber people as well as nurturing the finest Sudan talent. With a strong human resources and training program that develops and nurtures leaders in the workplace, the company has consistently opened new doors for its dedicated staff. For more on Zain Sudan please visit www.sd.zain.com
The Role:

With effective utilization RA Tool, manual activities and experience, detect, minimize and prevent Revenue Leakages and revenue loss in all Revenue Streams.
The Position:

Implement and operate an effective governance process of policies, processes and controls to minimize revenue leakages, in all revenue streams.
Identify and drive business process improvements, to revenue leakages from people, process or systems failures, providing planning, metrics, analysing, reporting, managing, automating and supporting the resolution process.
Understand billing, payments, finance, customer and cash management end-to-end processes, for all revenue streams to identify risks in process.
E2E reconciliation from Source, though to wholesale and retail billing, and ensuring that all events (CDRs) are received and processed in a timely, complete and accurate manner.
Define and build Revenue Assurance reconciliation and other analysis based controls and ensure those controls are operated effectively.
Design and develop operational and daily dashboards of revenue operation, current and anticipating leakages. Analyze and report clearance of exceptions from all provisioning (HLR) and billing systems.
Determine and review revenue numbers with management on monthly basis.
Provide assistance to other Analysts and conduct job training when required.
Develop revenue recognition policies and revenue generation standards.
Ensure compliance with all applicable policies & regulatory requirements on Information Security.

The Person:

Others Knowledge of systems (RDBMS, shell scripts, billing etc.)
Others Knowledge of systems (TABS, IN etc…) would be an advantage.
Core competencies Customer focused, Innovative, Hardworking, Adaptable to change, Communication, Problem Solving, Team Work, Self Motivated, Accountability and Commitment.
Financial Analysis skills .
Risk Assessment Risk Assessment Techniques, Probability and Estimation and Mitigation Techniques.
Fraud management and investigation techniques Post-paid billing, leakage prevention methods.
Technical Skills Advance MS Office, SQL (MS SQL Server/Oracle).
Strong Analytical Skills, Data Collection/Analysis tools, Unix.
Quality Assurance.
Process Management . Business Processes, Procedures, Process Analysis and Mapping.

The Requirements:

Bachelors Degree Specialization in Finance, IT or Telecom.
Relevant Experience from 1 to 2 years.
Project Management. Project Planning, Tracking, Resource Allocation, Budgeting, Reporting, Issues Resolution and Escalation.

Note: you will be required to attach the following:
1. Resume / CV
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