*** PLEASE NOTE THAT ONLY ONLINE CV’s WILL BE ACCEPTED AND NO FAXED CV’s WILL BE CONSIDERED *****
Qualification and experience required: A relevant 3 year Degree or Diploma. Five years relevant experience in Retail Advertising and Marketing, as well as experience of communication strategy and media strategy implementation. Must also have writing, presentation and communication skills and/or experience, as well as analysing information.
The incumbent will be responsible to effectively manage the planning, development and implementation of 8.ta’s marketing communications such as national advertising, branch advertising, POS, promotional activities and material. To partner and provide support to the business and help implement ideas and activities to drive business strategy and objectives. To help create consistent and effective advertising standards through our media and communication strategies.
Please note that preference may be given to Employment Equity candidates (including people with disabilities)
The ideal candidate will have the following competencies:
Ability
communicate at all levels
analyse sales promotion results to determine effectiveness of campaign
develop an advertising strategy
direct activities of workers engaged in developing and producing advertisements
establish and maintain interpersonal relationships
manage and lead a unit/department
intepret analysed information and present it to internal clients
manage an advertising budget
negotiate marketing support to channels
Experience
in Retail Advertising
directing product research and development
Knowledge
industry trends in telecommunications
Mobile Telecommunications environment
Our vision
Being Africa’s preferred ICT service provider

Our mission
Telkom SA Limited is a leading SA based international ICT services group focused on long-term profitability through growth in existing and new markets

Our values
Continuous Performance Improvement
Honesty
Accountability
Respect
Teamwork

Apply online before 20/04/2011.
Please note that Recruiters may delete or expire jobs at any time
APPLY ONLINE

Team Lead, Retentions

Job Code: 5010

JOB PURPOSE

To drive, monitor, deliver the prepaid revenue earning customer base targets for the business by maximizing customer retentions and leveraging all consumer insights for increasing customer life cycle on network APPLY NOW

2. KEY ACCOUNTABILITIES

Expected End Results (“WHAT”)

Supporting Activities (“HOW”)
1. Deliver prepaid REC base
Managing the active prepaid subscriber base with the objective of enhancing the customer life on network
Managing the various customer age on network buckets so as to minimize flow of customers into the inactive bucket
Drive win backs from the inactive base
Improve new customer gross additions to revenue earning customer conversions by monitoring and controlling the quality of gross ads
Special focus on retention of high value prepaid subscribers
2.Product Management
Develop and launch retention products, programs and processes based on consumer behavior analytics and insights which help to minimize REC loss , maximize REC winbacks , increase AAON of the customer Across different consumer segments
Effective liasoning across BI, Finance, IT, Network, CSD , regulatory to launch and track new initiatives.
3. Analysis and review
Build MIS data systems to enable tracking and review of all key REC impacting / driving/ enhancing indicators
Periodical review and course correction to correct/ resolve/ leverage opportunities for REC growth within the prepaid base

4.Build a capable and motivated and high performance team
Recruit the right talent in consultation with function head, as per defined recruitment guidelines
Develop and motivate team members through structured training and on the job coaching
Establish performance expectations and regularly review individual performance
Recommend appropriate rewards and recognition
5. DIMENSIONS

Financial Dimensions

REC base absolute nos.
% REC base to total system base
REC net ads
System Churn %, Value churn %
HNI REC loss/ HNI churn
REC win back %
REC loss %

Other Dimensions
.
No. of direct reports: 1
Total Staff Strength:+/- 1
Subscriber base 16M plus

4. SKILLS & KNOWLEDGE

Educational Qualifications & Functional / Technical Skills
Bachelors in Computer Science or Engineering or Masters in Computer Applications
Masters in Business Administration would be preferred additional qualification MBA in Marketing or Postgraduate degree with specialization in Marketing.
Relevant Experience (Type of experience and minimum number of years)
10 years of work experience work Experience with at least 6 years of relevant experience in Telecom.
Of these atleast 4 years should be in telecom prepaid marketing.
A minimum of 3 years in Management role with having direct on co. roll reportees.
Sound understanding of prepaid customer life cycle management/ retention processes
Extensive knowledge of prepaid telecom workflows to ensure effective development of financial and product business cases, review and management of customer life cycle and retentions
Understanding and experience in Telecom consumer analytics and how to apply the same in product/ process/ program development
Other requirements (Behavioural etc.)
Strong analytical skills able to draw conclusions from data, management information and trends
Ability to respond to unstructured business situations with a clear analysis, strategy and action planning.
Assertive and clarity of thought
High levels of commitment
Entrepreneurial & Business acumen
Innovation
Strong technical aptitude & IT savvy
Strong communication skills: written and oral
Good interpersonal skills and ability to work with cross functional teams
Teamwork & Collaboration with stakeholder
Project Management Skills
Inductive Reasoning & Fluency of Ideas
Highly Result Oriented believes in teamwork gblcareers.com
Customer centric approach
Apply now

MTN one of the leading telecommunication company in Africa is currently recruiting for the under-listed positions across the two leading countries in Africa-Nigeria and South Africa.
For additional information and online application CLICK on each job position and apply before the various closing dates.

Project Administrator
Department: Capital Programs Group
Status: Permanent,Deadline:3/9/2011

Sourcing Officer
Department: Finance
Status: Permanent,Deadline:3/4/2011

Facilities & Support Services Project Analyst
Department: Finance
Status: Permanent,Deadline:3/4/2011

Security Operations Manager
Department: Finance
Status: Permanent,Deadline:3/7/2011

Project Coordinator
Department: Information Systems
Status: Permanent,Deadline:3/11/2011

Financial Control& Budget Manager
Department: Marketing and Strategy
Status: Permanent, Deadline: 3/9/2011

Return on Investment -ROI Analyst
Department: Marketing and Strategy
Status: Permanent,Deadline:3/9/2011

General Manager Mobile Money (MM)
Department: Marketing and Strategy
Status: Permanent Deadline:3/14/2011

Internet & Data Services Engineer
Department: Network Group
Status: Permanent
Application Deadline: 3/9/2011

Team Lead, Transmission Access Planning (Ibadan)
Department: Network Group
Status: Permanent
Application Deadline: 3/14/2011

RAN Technical Specilaist x1 (Johannesburg) Apply before 07/03/11
To provide a high level service to the Radio Network Planning and Optimisation Engineers through technology research, development of new solutions, high level problem solving and ensuring that only qu… (more)

Senior Engineer: Transmission Planning x1 (Johannesburg) Apply before 11/03/11
Mission Plan the Transmission Systems according to Radio, Core and IP requirements (more)

Senior Manager: Remuneration & Benefits x1 (Johannesburg) Apply before 07/03/11
• Tactical management of total remuneration and benefits programmes for local employees across the Group’s including their terms and conditions of employment. • Deploys Group remuneration and … (more)

Technical Administrator: Transmission x1 (Johannesburg) Apply before 11/03/11
Administrate leased lines and own transmission lines with suppliers and 3rd parties. Do technical and financial administration for Transmission Department. (more)

Senior Manager: Access Networks x1 (DIFC) Apply before 07/03/11
Developing the 2G/3G and future Radio network technology strategy and providing technical support for the radio network across all MTN OPCOs. Provide technical guidance and strategy on the evolution a… (more)

Senior Manager: Transport Networks x1 (DIFC) Apply before 07/03/11
Developing the transport network technology strategy and providing technical support for the transport networks across all MTN OPCOs. Provide technical guidance and strategy on the evolution and conve… (more)

Job # 1191831/1192: 8503CJ: Manager, Mobile Quality Assurance
Per Month CTC at Telkom Mobile

Permanent management level position in the Telecommunication sector at Telkom Mobile in CENTURION in South Africa (Gauteng). Benefits: (market related) fringe benefits, such as Telephone Rebate.

***** PLEASE NOTE THAT ONLY ONLINE CV’s WILL BE ACCEPTED AND NO FAXED CV’s WILL BE CONSIDERED *****

Required qualification and experience: A relevant 3 year degree/diploma and 3 years telecommunication experience. Experience in the quality assurance field. Three years operational experience and 2 years managerial experience. Experience in budget preparation, as well as experience in managing staff and their performance.

Special requirement:

A valid driver’s license.

The incumbent will be responsible for setting quality measures for technical solutions and products before being operational. Perform routine quality checks on all mobile products, processes, as well as ensuring that end-user system standards are consistently of good quality.

The ideal candidate will have the following competencies:

Ability

* coordinate customer engineering / support systems
* design and set up project team in customer engineering / support
* maintain quality levels in customer engineering / support services
* use telecommunications support systems
* Technical & Test Equipment handling & Techniques

Experience

* managing a department
* analysing engineering problems in the telecommunications industry
* delivering support on telecommunications project implementations
* developing subordinates in customer engineering / support
* helping customers resolve their problems
* using telecommunications equipment and software

Knowledge

* fixed-line, wireless, satellite and cellular technologies
* industry trends in telecommunications
* the information technology industry
* customer engineering / support in the telecommunications industry
* technology and industry trends and developments

Our vision Being Africa’s preferred ICT service provider Our mission Telkom SA Limited is a leading SA based international ICT services group focused on long-term profitability through growth in existing and new markets Our values Inspired to deliver value to customers Dedicated to agile & excellent performance Determined to continuously improve Committed to act with integrity

Apply online before 13/01/2011.
Please note that Recruiters may delete or expire jobs at any time. CLICK TO REGISTER & APPLY

Telkom is Africa’s largest integrated communications company, providing integrated communications solutions to an entire range of customers. Telkom’s passion is to become world-class. In this section you will find detailed company information, investment opportunities and an insight into Telkom’s community upliftment programs.

To apply for any of the job available click on each job position:

1 9032CJ: Account Manager, Regional Operations
Market Related CTC at Telkom SA Limited (Telkom Mobile)
Permanent management level position in the Telecommunication sector at Telkom SA Limited (Telkom Mobile) in Centurion in South Africa (Gauteng). Benefits: 13th Cheque, Medical Aid, Pension Fund, Housing Subsidy and Telephone Rebate. Posted by Telkom SA Limited on 09/12/2010 , Ref 1189.
2 9033CJ: Ops Account Manager, Regional Operations
Market Related CTC at Telkom SA Limited (Telkom Mobile)
Permanent skilled level position in the Telecommunication sector at Telkom SA Limited (Telkom Mobile) in Centurion in South Africa (Gauteng). Benefits: 13th Cheque, Medical Aid, Pension Fund, Housing Subsidy and Telephone Rebate. Posted by Telkom SA Limited on 09/12/2010 , Ref 1190.
3 9010CJ: Ops Specialist, Distributor Management
Market Related CTC at Telkom SA Limited (Telkom Mobile)
Permanent skilled level position in the Telecommunication sector at Telkom SA Limited (Telkom Mobile) in Centurion in South Africa (Gauteng). Benefits: (market related) fringe benefits, such as Telephone Rebate. Posted by Telkom SA Limited on 08/12/2010 , Ref 1187.
4 8488CJ: Specialist, Distributor Management
Market Related CTC at Telkom SA Limited (Telkom Mobile)
Permanent management level position in the Telecommunication sector at Telkom SA Limited (Telkom Mobile) in Centurion in South Africa (Gauteng). Benefits: (market related) fringe benefits, such as Telephone Rebate. Posted by Telkom SA Limited on 08/12/2010 , Ref 1188.
5 8997CJ: Ops Specialist, Database and Web Design
Market Related CTC at Telkom SA Limited
Permanent skilled level position in the Telecommunication sector at Telkom SA Limited in Pretoria, Head Office in South Africa (Gauteng). Benefits: (market related) fringe benefits, such as Telephone Rebate. Posted by Telkom SA Limited on 07/12/2010 , Ref 1183.
6 9019CJ: Technical Business Consultant, VAS
Per Month CTC at Telkom SA Limited
Permanent senior level position in the Telecommunication sector at Telkom SA Limited in Durban in South Africa (KwaZulu-Natal). Benefits: (market related) fringe benefits, such as Telephone Rebate. Posted by Telkom SA Limited on 07/12/2010 , Ref 1184.
7 8983CJ: Senior Specialist, Network Engineering
Market Related CTC at Telkom SA Limited (Telkom Mobile)
Permanent senior level position in the Telecommunication sector at Telkom SA Limited (Telkom Mobile) in Centurion in South Africa (Gauteng). Benefits: (market related) fringe benefits, such as Telephone Rebate. Posted by Telkom SA Limited on 07/12/2010 , Ref 1185.
8 8984C:Snr Specialist, Service & Network Operations
Market Related CTC at Telkom SA Limited (Telkom Mobile)
Permanent senior level position in the Telecommunication sector at Telkom SA Limited (Telkom Mobile) in centurion in South Africa (Gauteng). Benefits: (market related) fringe benefits, such as Telephone Rebate. Posted by Telkom SA Limited on 07/12/2010 , Ref 1186.
9 8883CJ: Senior Legal Advisor Procurement Contracts
Market Related CTC at Telkom SA Limited
Permanent senior level position in the Telecommunication sector at Telkom SA Limited in Pretoria, Head Office in South Africa (Gauteng). Benefits: (market related) fringe benefits, such as Telephone Rebate. Posted by Telkom SA Limited on 06/12/2010 , Ref 1180.
10 8963CJ Senior Legal Advisor General Litigation
Market Related CTC at Telkom SA Limited
Permanent senior level position in the Telecommunication sector at Telkom SA Limited in Pretoria, Head Office in South Africa (Gauteng). Benefits: (market related) fringe benefits, such as Telephone Rebate. Posted by Telkom SA Limited on 06/12/2010 , Ref 1181.
11 8974CJ: Senior Legal Advisor Corporate Compliance
Market Related CTC at Telkom SA Limited
Permanent senior level position in the Telecommunication sector at Telkom SA Limited in Pretoria, Head Office in South Africa (Gauteng). Benefits: (market related) fringe benefits, such as Telephone Rebate. Posted by Telkom SA Limited on 06/12/2010 , Ref 1182.
12 8878CJ: Radio Application Developer
Market Related CTC at Telkom SA Limited
Permanent skilled level position in the Telecommunication sector at Telkom SA Limited in Pretoria, Head Office in South Africa (Gauteng). Benefits: (market related) fringe benefits, such as Telephone Rebate. Posted by Telkom SA Limited on 02/12/2010 , Ref 1177.

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Zain, one of the leading telecommunications company operating in Africa is recruiting for various positions across Kenya and Malawi

Categories: african jobs, kenya jobs, Malawi jobs, telecoms job, zain jobs  |  No Comments

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