RELATIONSHIP MANAGER AT STANBIC IBTC BANK
February 24, 2010 | Posted by admin | 79 views
RELATIONSHIP MANAGER
• Job ID 4185
• Location * Nigeria – Lagos
• Division Coverage and Distribution
• Position Category Client & Business Solutions
• Employment Type Full Time – Permanent
• Shift No
• Regulatory Approval Yes
POSITION DESCRIPTION
Primary point of contact for the client
An in-depth understanding of the client, competitors, industry and therefore an understanding of the client’s banking requirements
Develops deep rooted relationships with the Product Houses
Creates and manages Client Service Teams (CST)
Drives the Client revenue budgets
Create new sustainable business
increase the number of products / services being utilised by these clients
improve the long term quality of our earnings
Build and maintain strategic relationships with the top tier clients
become their “trusted adviser”
continuously encourage and foster new ideas and innovations
“deliver the firm” to these clients
Designs and drives sector strategy to achieve goals
Provides relevant insights to credit and participates in decisions around the allocation of capital
Leverages off internal client relationships to facilitate business
Structuring and negotiating commercial transactions
Presentation of periodic management reports
In conjunction with Product Houses, manages
Client entertainment
Appraisal of the Client Service Teams
Credit appetite
Capital allocation
Product pricing
Culminating in:
Detailed and realistic strategic marketing plans which are regularly reviewed
KEY ACCOUNTABILITIES:
Achieve targets as defined and agreed with Sector head e.g. Client Revenue, Portfolio profitability, Cross sell ratio etc. in line with Coverage targets, growth strategy and customer value propositions.
Proactively seek new business opportunities through effective sales pitch delivery. This includes multi-product presentations to company executives, to meet identified client needs.
Develop and execute a tactical plan for each client in portfolio identifying and attracting new business opportunities that fit the target market definition and criteria. Operate within the fluidity of the market; adjusting tactics according to market needs
Counsel clients on emerging financial issues, new bank products and services, regulatory matters, and the general financial environment, in order to advise them of the impact on their corporate wealth and bank-related services
Monitor and interpret various MIS reports and proposes strategy and solutions in order to achieve business goals
Establish, foster and influence relationships with other product and support groups responsible for delivering the product proposition(s). Also, build cross functional teams across product groups in order to manage and deliver product offerings to clients.
Maintain highest levels of integrity, credit stewardship and operational management across the portfolio
Assist in establishing & monitoring / refining of SLA’s with other departments responsible for delivering the product proposition – e.g. Trade, Transaction services,
Monitor and timely review of client pricing levels in order to maintain / improve portfolio profitability, bearing in mind competitive pressures and industry trends
Ensure compliance / audit and regulatory adherence on all business related activities.
Continually reassess the operational risks inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructures and the impact of new technology.
Developing interpersonal, negotiation, team and networking skills with industry players
FULL JOB DETAILS
DIVISION PROPOSITION
Client satisfaction is absolutely central to our continued growth and success, and our Client Coverage and Distribution division drives and protects this essential business function within Standard Bank. As a motivated and talented XXXXXXXX we want you to work closely with our key clients, helping them to optimise financial performance through the full range of standard bank services and products
REQUIRED SKILLS AND QUALIFICATIONS
EDUCATIONAL QUALIFICATIONS:
Business related degree
Masters Degree/Professional Qualifications will be added advantages
Work Experience:
Minimum of 6 years banking experience, with at least 3 years in managerial capacity in the related sector
Technical competencies:
Experienced, multi-product discipline
Strong Investment banking skills
Ability to gain and maintain an in-depth knowledge of
macro issues in Nigeria and Globally
our global footprint
our global offering
our capital / liquidity strategy
Excellent use of Computer operating systems e.g. Powerpoint, Word, Excel and the Internet.
REQUIRED COMPETENCIES
Excellent verbal communication skills, sincere and articulate
Good presentation and negotiation skill
Able to convey factual information clearly.
Diplomatic and tolerant in relaying and receiving information.
Socially confident, quick to establish rapport and able to maintain relationships even when communicating disagreeable information to others
Methodical, organized and detail-conscious
Customer service-orientated.
Results-orientated, competitive, adheres to turn-around times/deadlines.
Adapt readily to changes in structure, systems, procedures, new products etc
Willingness to work irregular hours from time to time
Goal oriented
Objective and Passionate We are an equal opportunities employer and are totally opposed to discrimination in any form. It is our policy to provide equal employment opportunities for all employees regardless of race, sex, colour, nationality, national or ethnic origin, sexual orientation, marital / partnership status, religion, age or disability.
CLICK HERE TO APPLY
Related posts:
Categories: jobs at stanbic by danroyal jobs | 
Leave a reply