Technical Solutions Specialist (Cognos)
Job ID SWG-0361077 Job type Full-time Regular
Work country South Africa Posted 02-Nov-2010
Work city Johannesburg Job area Sales
Travel up to 50%; travelling 3-4 days a week, home on weekends Job category Sales
Business unit Software Group Job role General Other Solution Sales
Job role skillset General
Job description
Practical experience in the use and deployment of BI systems along with in-depth knowledge of supporting database technology are the core requirements. Experience in a presales role would be advantageous however we would actively support a candidate with suitable technical skills who has the aptitude and willingness to grow presales experience.

The mission of the Pre Sales Team is to provide high quality solution support that positively influences Cognos sales, provides prospective customers with an honest and accurate vision of Cognos’ products and services and ensures existing customers continue to have a valuable partnership with Cognos. Duties are varied and include, but are not limited to:

• Completing responses to prospect / customer requests for proposals / information
• Running needs analysis sessions with prospects and customers
• Completing discovery / solution maps and other Value Selling Process (VSP) collateral and initiatives
• Delivering standard demonstrations to prospects in accordance with VSP techniques
• Building and delivering custom demonstrations in accordance with VSP techniques
• Building relationships with key influencers / players in the prospect / customer organization
• Assisting account managers and sales management through all the key stages in the sales cycle
• Facilitating the transfer of skills and product knowledge to Cognos colleagues, partners and customers.

GENERAL REQUIREMENTS

• Self-motivation
• An ability to work either independently or within a team
• Smart appearance
• Analytical problem solving capabilities
• An ability to translate customer need into appropriate solutions
• A flexible attitude to working hours and environment
• Willingness and ability to work away from home when required
• Related college/university degree or equivalent experience
• A positive attitude to Cognos, its’ products, solutions and services.
• To be a proactive, positive contributor
• To assist other presales consultants by acting as a source of knowledge for RDBMS issues
• To have a positive commitment to developing and expanding their BI and RDBMS skills

TECHNICAL EXPERIENCE

• Cognos or other Business Intelligence Tools – installation and use.
• RDBMS Experience (Particularly Sybase, SQL Server, Oracle or IBM DB/2). Experience should cover some or all of the following
o SQL and/or MDX authoring
o Stored Procedure Creation
o Query performance tuning
o Exposure to ETL tools and techniques
o Data modeling

Required

* High School Diploma/GED
* English: Fluent

Preferred

* Bachelor’s Degree in Information Technology

Additional information
FINANCE SECTOR EXPERIENCE

Additionally, applicants with some experience in working in the Finance sector would be advantageous, for example:

• Retail Banking
• Investment Banking
• Insurance
• Private Banking
• Risk Management (eg: Basel II Projects)
• Regulation Projects (eg: SOX)
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
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