Manager, Implementation, Shenzhen Branch
Asia / P.R.C. / Shenzhen
Damco
Apply online

Purpose & general responsibilities of the position:

· Provide input and support in development of clients in Supply Chain and forwarding strategies

· Ensure operational excellence, propose and develop forwarding solutions (Ocean/Air) that add value to clients’ businesses

· Develop and maintain good relationship at the senior levels in clients’ organization and in Damco SCM and Forwarding branches

· ·Take ownership as escalation point for operational issues in order to minimize impact on key clients

· ·Analyze complex supply chain problems and identify potential forwarding solutions when applicable

· Design or modify processes or products to solve problems and enhance client value using own initiative and/or existing procedures;

· Set clear sales strategy policies and direction, delegate tasks and manage time effectively and remain flexible to adjust when conditions require

· Work cooperatively with all Damco business units to ensure optimization of operations and delivery of highest service quality to the client in all branches

· Maintain and improve state of the art SOP’s and IOP’s and ensure that they are adhered to and that best practices are shared across client teams

· Engage with FWD branches to drive service excellence and a quality standard program by setting standardized frameworks

· Proactively anticipate areas of concern and ensure that they are addressed with stakeholders and improvement suggestions implemented;

· Ensure interaction is established between the Key Account Management team and origins in order to deliver operational excellence and standardized processes amongst different origins;

· Able and willing to travel based on business requirements

Measurement / success criteria of the position:

· Success of Project implementation

· As per separate KPI

Authority and powers reserved for:

· Please refer to Approval Authority matrix on enable

Specific requirements for the position:

· Good commercial and operational business sense, and a genuine interest and passion for our customers business;

· Possess initiative, drive, enthusiasm and effective, creative problem solving skills;

· Positive attitude

· Strong leadership qualities with ability to inspire, motivate, coach indirect reports

· Approachable and open to explore and implement new ideas and solutions when required on existing accounts

· Possess experience in international trade, sourcing, retail or logistics/inventory management as well as warehouse and distribution in China;

· Possess excellent communication and interpersonal skills. You can engage and motivate an organisation, because you are a passionate individual who is excited by challenges and the opportunities presented by a dynamic commercial environment.

· Able to work calmly and independently under pressure, build trusted relationship and collaborate with other Damco executives and other internal and external stakeholders to expand business opportunities for the benefit of the region and globally;

· High level of proficiency in spoken and written English

Learning opportunities in the position:

· People Management

· P&L responsibility

· Project Management

· Problem solving skills

· Learning how to handle demanding clients

JG:53

In case you applied the position successfully, the final offered JG will subject to hiring manager decision based on the evaluation of your qualification.

Contact information:

Any interested party please feel free to contact local HR.

Apply online

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